Sr. Billing Specialist at Williams Mullen

The Sr. Billing Specialist is responsible for performing advanced and traditional billing and maintenance of assigned attorney books of business throughout the Firm. 

Key Responsibilities:

• At a minimum, the Senior Billing Specialist performs all duties and responsibilities of a billing specialist. This individual will be responsible for higher level complex billing, mentoring, and training billing specialists, and will be considered a team lead for any assigned projects by management.
• With minimal errors and supervision, consistently process large quantities of billing each month, ensuring all edits and adjustments are compliant with client guidelines.
• Understand and perform complex billing including alternative fee agreements (AFAs), hybrid billing arrangements, consolidated bills, split bills/multi-payors, and insurance billing which may include deductible invoices to the insured.
• Proficient in understanding the Firm’s processes and policies including conflicts, master file set-ups, rates, discounts, accounts payable, trust, and cash receipts.
• Serve as back-up personnel responsible for client/matter exception rates.
• Has a working knowledge of client guidelines for assigned attorneys and clients.
• In coordination with partners, legal and support staff, proactively address and resolve errors that may result in delays in bill processing.
• Research and recommend constructive solutions to reduce or eliminate inefficiencies.
• Monitor unbilled inventory, credits, and trust for assigned attorneys and clients to ensure inventory is processed in a timely manner.
• Create/Provide any client or attorney requested reporting or inquiries.
• Collaborate with accounting peers and departmental leaders to facilitate the correction of any billing and cash receipt discrepancies as well as coordinate client adjustments/write-offs.
• Ensure superior levels of client service in interactions with all levels of internal and external clients, vendors and other third parties.
• Assist with onboarding and training new team members.
• Serve as a subject area resource for colleagues and accounting team members.
• Participates in firm-wide and departmental projects and initiatives to include but not limit software implementations.
• Other duties and responsibilities as assigned. 

Qualifications: 

• Requires either a Bachelor's degree or combination of equivalent work experience.
• Requires 5+ years of relevant experience, preferably with a mid to large-size law firm or professional services firm; other billing experience may be considered.
• Extensive knowledge and experience using Aderant, Elite or SAP billing platforms; Aderant experience is a plus.
• Proficiency in Microsoft Office to include Outlook, Word and Excel.
• Ability to calculate figures and amounts such as discounts, percentages, and billing rates.
• Thorough understanding of Firm and finance department policies and procedures and ability to identify issues and enforce compliance with those policies and procedures.
• Must be able to demonstrate excellent written and oral communication skills and to exhibit personal priority approach with various levels within the Firm.
• Display a high degree of initiative and ability to plan, prioritize, and manage multiple tasks. 
• Display ability to maximize time and effort in addressing position responsibilities as well as quick adaptation to changes in priority assignments.
• Demonstrated analytical skills, strong critical thinking and ability to spot problem areas and propose solutions.
• Accepts responsibility, takes initiative, and possesses the ability to work independently or collaboratively with minimal supervision.
• Ability to occasionally work outside of established business hours and adjust personal schedule to meet deadlines.

Williams Mullen is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to age, race (including characteristics commonly associated with race, including hairstyle), color, ethnicity, national origin, religion, creed, medical condition, including pregnancy and childbirth, disability, genetic information, gender identity and expression, marriage or parental status, sexual orientation or Veteran's status.