Labor Relations Coordinator, Staff at Southern Company Services, Inc.

The Labor Relations Coordinator plays a key role in maintaining positive labor-management relationships by supporting the implementation and interpretation of labor agreements, managing grievance procedures, and ensuring compliance with federal and state labor laws. This role serves as a strategic advisor to management and supervision, representing the company in dealings with labor unions and contributing to a productive and respectful work environment.

Key Responsibilities:

Serve as the company’s representative and subject matter expert on labor agreements, including the Memorandum of Agreement and other collective bargaining documents.

• Advise supervisors and managers on contract interpretation, grievance handling, employee discipline, and other labor-related matters.
• Participate as a key member of the Management Negotiations Team during contract negotiations.
• Administer and support employee grievance and arbitration processes.
• Conduct investigations into employee issues and assist in determining appropriate disciplinary actions.
• Educate and train management, supervision, and employees on company policies, labor laws, and contractual obligations.
• Monitor and ensure compliance with employment laws such as FMLA, FLSA, Worker’s Compensation, and corporate policies.
• Build and maintain strong working relationships with union representatives and internal stakeholders.
• Track and analyze labor relations trends, grievances, and arbitration outcomes to identify improvement opportunities.
• Prepare documentation and reports related to labor relations issues.

Education and Job Experience:

• Bachelor’s degree, associate’s degree, or Labor Relations/HR Certificate preferred.
• Minimum of 5 years of experience in one or more of the following areas: Distribution, Transmission, Customer Field Services, General Counsel, or Human Resources.
• Prior supervisory experience, particularly over unionized or covered employees preferred. 
• Experience in labor relations, grievance procedures, or union negotiations preferred.

Knowledge, Skills & Abilities:

• In-depth knowledge of labor laws and regulations (FMLA, FLSA, Worker’s Compensation, etc.).
• Strong understanding of collective bargaining processes and contract interpretation.
• Excellent communication and presentation skills, both written and verbal.
• Strong negotiation, problem-solving, and conflict resolution skills.
• Proven ability to deliver difficult messages with professionalism.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong organizational and time management abilities.
• Ability to manage stress and navigate high-pressure situations.

Behavior Attributes:

• Demonstrates unquestionable trust, superior performance, and total commitment in all work activities.
• Listens actively and communicates effectively across all levels of the organization.
• Maintains high ethical standards and discretion.
• Team-oriented with a commitment to fostering an inclusive and respectful workplace.
• Builds and maintains strong relationships with both internal and external stakeholders.
• Dedicated to customer service and continuous improvement.

Additional Information:

• There will be occasional overnight travel; this travel will be in accordance with the specific needs and objectives of the business.
• This position will sit at APC Corporate Headquarters in Birmingham, AL; offsite Alabama Power offices may be considered, upon Manager review. 

About Company

Company