Chief of Residential Programs at Tennyson Center for Children

Job Summary and Purpose

At Tennyson Center for Children, our core values guide everything we do. We are Joyful, finding optimism and strength even in challenges; Curious, always learning and innovating to provide the best care; Dependable, building trust through reliability; Authentic, celebrating uniqueness and creating safe, inclusive spaces; and Compassionate, deeply caring for our teammates, our clients, and the community we serve. If these values resonate with you, we’d love to have you join our team and help us make a lasting impact on the lives of children across Colorado!

As the Chief of Residential Programs, you will be driving the management and administration of programs and services, as well as fostering new development. Your responsibilities will involve various strategies such as developing and implementing budgets, negotiating rates, ensuring compliance with licensing regulations, enhancing program quality, and nurturing staff development. Additionally, you'll be tasked with overseeing the program Director, Operational Managers, as well as implementing policies and systems. This role will effectively be managing risks, minimizing organizational liabilities, and prioritizing the safety and excellent service delivery for the clients we support in the IDD community under the CHRP waiver.   

Essential Job Functions

• Develop and maintain effective working relationships with all funding sources, regulatory bodies, and families of those we serve, ensuring licensing and compliance. 
• Navigate, manage, and lead all aspects of program/area financial performance, including budget management, contract review/adherence, and rate negotiation. 
• Collaborate effectively with external collaborator team, CDHS, Colorado Access, and care support, etc., to optimize operations. 
• Assure proper management of clients served through intentional milieu approaches. 
• Lead the training and supervision of program Directors and Managers; evaluate program and staff performance to ensure exceptional quality and efficient utilization. Moreover, offer valuable support for staff and caregiver training to enhance their skills and expertise. 
• Assess and propose policies and procedures to elevate program efficiency; leverage technical and analytical tools to gauge performance and productivity, pinpointing any service gaps. 
• Lead and make it possible for TCC clients with Intellectual and Developmental Disability (IDD) needs to access their community and create meaningful and healthy relationships with their peers, staff, and caregivers. You will work collaboratively with a group of professionals to support those who support the clients’ individual needs for maximum results. 

Physical Requirements

• Limited physical lifting of general office supplies as needed 

Working Conditions

• General office environment 
• On-site: Residential home/ campus
• Minimal travel requirements as needed 

Minimum Qualifications

• Bachelor’s degree in human services, Psychology, Counseling, Health and Human Services, Human Services Management, Social Work, or Behavioral Science or a related field.   
• Experience: minimum of 3 years of program/dept. leadership experience in the field of human services or healthcare (preferably overseeing community-based programs and support for clients/youth with intellectual, developmental, and physical disabilities) 
• Budget experience 
• All positions require a criminal CBI background check, FBI fingerprint check, State of CO child abuse check, DMV driving record check, pre-employment drug test, pre-employment physical, academic credential verification, and reference check. 

Benefits 

For employees working 30 or more hours:

• Medical, Dental, & Vision Insurance Options (United Healthcare for Medical and Guardian for Dental & Vision)
• Health Savings Account & FSA Options 
• Generous PTO + 13 paid holidays
• Paid Mental Health days to regroup and recharge!
• Retirement Plan with the Pension Fund: Tennyson will match up to 4% of annual salary.
• Voluntary Benefits through Guardian: Accident, Critical Illness, Disability, Hospital Indemnity 
• Company paid Life Insurance and AD&D with options to purchase additional coverage 
• Company paid Short Term Disability with options to purchase additional coverage 
• Employee Assistance Program
• Employee Referral Bonus
• Professional Development Assistance
• Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEOC 

Must demonstrate eligibility to work in the United States in compliance with federal law. All persons hired will be required to verify their eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Tennyson Center for Children currently does not sponsor work visas.

Tennyson Center is an equal opportunity and affirmative action employer; we are committed to creating an inclusive environment for all employees. We seek applicants of diverse backgrounds and prohibit discrimination based on race, religion, color, sex, sexual orientation, gender identity, gender expression, age, national origin, disability, military status, conditions relating to pregnancy or childbearing, and/or any other status protected by federal, state, or local laws. If you have any questions, please email our team at [email protected]. We appreciate your interest in Tennyson Center for Children.