Informatics Manager at Big Sandy Health Care, Inc.

DUTIES AND RESPONSIBILITIES:

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  Manages and supervises jobs duties for Health Information Technicians, Health Information Specialists and Health Information Analysts.
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  Provides training and guidance to other staff, including Health Information Technicians, Health Information Specialists, and Health Information Analysts.
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  Manages incoming digital faxes, including requests from pharmacies for medication refills, discharge summaries for hospitals for emergency department visits and inpatient stays, and requests from durable medical equipment companies.
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  Reviews faxes and assigns them to applicable patient record by category of information.
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  Forwards faxes to nursing or appropriate provider.
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  Performs referral tracking functions, which include making appointments, sending requests for records, sending follow-up letters and changing the status of the referral, as appropriate.
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  Provides patients the ability to communicate with health care providers.
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  Performs analysis of organization’s digital information flow and makes changes to processes and procedures to improve the flow of digital information.
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  Performs analysis of EHR quality data digital formats.
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  Resolves issues and serves as a link between subordinates and upper management.
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  Monitors employee productivity and providing constructive feedback and coaching.
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  Adheres to the terms and conditions set forth in BSHC’s corporate compliance program.
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  Ensures confidential information in accordance with BSHC’s policy and current HIPAA regulations.
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  Performs other duties as assigned.

MINIMUM QUALIFICATIONS / REQUIREMENTS:

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  At least three (3) years of health care experience, one (1) year of informatics experience or associate’s degree.
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    Health care experience may include medical records, clinical care, or information technology.
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  Certification in a health care field, in addition to the bachelor’s degree or associate’s degree is desirable.
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  Must be proficient and have a strong working knowledge of Microsoft Office.
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  Extensive training in the acquisition, transmission, storage, and retrieval of health care information in BSHC’s EHR system is required.

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Work is normally performed in a typical interior/office work environment.