- Professional
- Office in Saint Cloud
The Clinical Operations Manager position is responsible for improving the clinical operations for the Hospice program. This position is responsible for assisting the Hospice Clinical Director with the implementation of patient care policies and achieving the objectives of the Hospice agency. This position will also provide direct supervision of the clinical staff.
About Us:
Ecumen is an industry leader dedicated to advocating for older adults by providing housing choices, compassionate healthcare, and innovative services. For 160 years Ecumen has cared for those in need. Now, as Minnesota’s 8th largest senior living provider, we continue to advocate for those we serve. Join a team where you can make a difference in advancing our mission to serve our older adults, while we commit to creating a place where everyone belongs.
Opportunity Details:
- Schedule: Full-Time, 64 hours per pay period. Days 8am-4:30pm. Administrator On-Call rotation.
- The targeted pay range for this job is $42.00 - $50.00 per hour - this will be an exempt position.
- Ecumen considers a variety of factors when determining new hire pay including experience, qualifications, and, when applicable, certifications, licenses, and education.
- Ecumen offers a benefits package based on the number of hours you are regularly scheduled to work including medical, dental, vision, paid time off for Sick & Safe time, an Employee Assistance Program, other well-being resources. Learn more at https://www.ecumen.org/find-a-career/benefits/.
Essential Job Responsibilities:
- Provides leadership and direction to hospice aides and nurses. Responsible for the hiring, onboarding, training, continuing education, and performance management of hospice aides and nursing team.
- Maintains knowledge and compliance of current hospice legal, regulatory and compliance issues.
- Communicates with the Hospice nursing team to assure the highest quality of care is being delivered/maintained for each patient. Ensures customers and referral sources are provided excellent customer service.
- Assigns admissions of Hospice patients to appropriate nursing personnel.
- Oversees the interdisciplinary medical record to ensure all phases of documentation and treatments support effective patient care.
- Assists clinicians in establishing immediate and long-term therapeutic goals, setting priorities, and developing the plan of care.
- Participates in community education activities that promote the utilization of the Medicare Hospice benefit.
- Performs other duties as assigned.
Driving Requirements: Local Travel and Driver’s License Required
Clinical Operations Manager Minimum Required Qualifications:
- Associate's Degree in Nursing
- 1 year management or supervisory experience in Medicare hospice
- Must be licensed as a Registered Nurse within the state in which working and must maintain licensure.
- Must possess a thorough understanding of Federal and State Regulations, Care planning, Medicare and other reimbursement systems or the willingness to obtain training in these areas.
- Valid Drivers License, proof of insurance and satisfactory motor vehicle record
- Ability to communicate effectively in both verbal and written formats
- Proficient with Microsoft Office Suite
- Ability to follow all safety rules, regulations, policies and procedures of the facility including but not limited to: Vulnerable Adult and Abuse Policy, HIPAA, Resident's Bill of Rights, Universal Precaution, AWAIR, OSHA, Right to know, SDS, ADA, HUD Policy and Procedures, Fair Housing laws and regulations
Preferred Qualifications:
- Bachelor's Degree in Nursing
- Certified Hospice and Palliative Nurse (CHPN)
