
- Professional
- Office in Harwell
We’re looking for a personable, well-presented individual, with proven relevant experience of providing five-star customer service.
Key Responsibilities
- Greet and welcome all visitors to the building, in a friendly and professional manner – following the appropriate sign-in process for each company
- Take ownership of the reception area to ensure it always looks pristine and welcoming
- Professionally answer calls and transfer to the relevant company and person
- Efficiently manage deliveries, including couriers and post
- Support the Facilities Manager with any additional tasks, as and when required
- Provide excellent customer service to everyone visiting or working in the building
Skills, Knowledge and Expertise
- Experienced front of house receptionist and able to deliver impeccable customer service
- Proactive, self-motivated and enjoy working independently
- Excellent written and oral communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and willing to learn in house systems
- Professional appearance and demeanour
Benefits
- Free parking on site
- Contributory Pension Scheme/Life assurance
- Training in-house systems
- Annual Company Event
- Employee Assistance Program – including virtual / telephone GP