Accounts Receivable Supervisor at Beacon Healthcare Solutions
Beacon Healthcare Solutions · Plano, United States Of America · Onsite
- Professional
- Office in Plano
Job Description
Position Title: | AR Supervisor |
Position Manager: | Robert Payne |
Department: | Revenue Cycle Management |
Job Code: |
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Position Summary:
The AR Follow-Up and Denial Management Supervisor is responsible for leading and supporting the AR Representative team in managing accounts receivable functions, including insurance and patient follow-up, denial resolution, and payment posting. This role ensures timely and accurate revenue collection, monitors team performance, analyzes denial trends, and implements process improvements. The Supervisor acts as a resource for complex issues, coordinates training, and collaborates with internal and external stakeholders to optimize reimbursement and compliance.
Essential Duties:
- Supervise daily activities of AR Representatives, including claim follow-up, denial management, and payment posting.
- Monitor aging reports and work queues to ensure timely resolution of outstanding balances and denials.
- Analyze denial trends and root causes; develop and implement corrective actions to reduce preventable denials.
- Oversee the preparation and distribution of invoices, follow-up on overdue payments, and resolution of billing discrepancies.
- Ensure accurate recording and posting of financial transactions, account updates, and payment applications.
- Review and reconcile accounts receivable ledgers and bank statements, support monthly financial close processes.
- Respond to and resolve escalated patient and payer inquiries, account concerns, refunds, and credits.
- Ensure compliance with HIPAA and other regulatory standards.
- Provide ongoing training, coaching, and performance feedback to AR Representatives.
- Prepare and present regular reports on team productivity, denial rates, and recovery performance.
- Collaborate with billing, coding, and compliance teams to resolve systemic issues and improve workflows.
- Participate in process improvement initiatives and cross-functional projects.
- Perform other duties as assigned.
Qualifications and Skills:
- High school diploma or equivalent required; associate degree or certification in medical billing/coding preferred.
- 1–2 years of experience in healthcare accounts receivable, medical billing, or RCM environment.
- Knowledge of commercial and government insurance payers, including Medicare and Medicaid preferred.
- Familiarity with EOBs, ERAs, denial codes, and appeals processes.
- Proficiency in practice management systems and EHR platforms.
- Proficient in Microsoft Office, particularly Excel.
- Strong attention to detail and problem-solving skills.
- Excellent organizational and time management abilities.
- Ability to effectively communicate with patients, insurance companies, and other staff members.
- Ability to work independently and within a team in a fast-paced environment.
- Availability of working Monday through Friday from 7:30 AM to 4:00 PM or 8:00 AM - 4:30 PM (40 hours per week).
Only candidates selected for interviews will be contacted. Preemployment screenings and verification of credentials (if applicable) are required before the start date. Beacon uses E-Verify to confirm employment eligibility for all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-verify.
Beacon is an Equal Opportunity Employer.