IT Support Specialist at BathWorks Michigan
BathWorks Michigan · Grand Rapids, United States Of America · Onsite
- Junior
- Office in Grand Rapids
IT Support Specialist (Entry-Level)
BathWorks of Michigan — the nation’s fastest-growing Jacuzzi® dealer — is expanding rapidly across the state, and our systems and technology are the backbone that keep us moving forward. As we continue to grow, we’re looking for an entry-level IT Support Specialist to join our HR/Admin team in Byron Center, MI.
In this role, you’ll play a key part in supporting the team that powers our growth — helping employees stay connected, setting up new hires for success, and keeping our tools and platforms running smoothly. If you’re tech-savvy, detail-oriented, and enjoy solving problems, this is the opportunity to grow your IT career while helping a high-growth company thrive.
What You’ll Do
Provide day-to-day IT support for employees (troubleshooting, system access, logins)
Set up new hires with accounts, devices, and permissions so they’re ready to succeed from day one
Maintain accurate records of IT issues and resolutions to support continuous improvement
Support HR/Admin with secure system management
Learn and help administer BathWorks’ key business platforms, including Salesforce/i360, Regal, Ingage, and SalesPro (training provided)
What We’re Looking For
Basic IT knowledge (Windows, iOS, Google Workspace, etc.)
Strong communication and problem-solving skills
Willingness to learn and grow with a fast-paced company
What We Offer
Competitive pay: $18–$32/hr (based on experience)
Health and Dental Insurance
401(k)
Paid time off and holidays
Growth opportunities in IT, HR, and Operations
Learn more about us @ www.bathworksmi.com/careers and help us “Create Smiles, One Home at a Time.”
Apply Now