IT Support Specialist (Entry-Level)

BathWorks of Michigan — the nation’s fastest-growing Jacuzzi® dealer — is expanding rapidly across the state, and our systems and technology are the backbone that keep us moving forward. As we continue to grow, we’re looking for an entry-level IT Support Specialist to join our HR/Admin team in Byron Center, MI.

In this role, you’ll play a key part in supporting the team that powers our growth — helping employees stay connected, setting up new hires for success, and keeping our tools and platforms running smoothly. If you’re tech-savvy, detail-oriented, and enjoy solving problems, this is the opportunity to grow your IT career while helping a high-growth company thrive.

What You’ll Do

• Provide day-to-day IT support for employees (troubleshooting, system access, logins)

• Set up new hires with accounts, devices, and permissions so they’re ready to succeed from day one

• Maintain accurate records of IT issues and resolutions to support continuous improvement

• Support HR/Admin with secure system management

• Learn and help administer BathWorks’ key business platforms, including Salesforce/i360, Regal, Ingage, and SalesPro (training provided)

What We’re Looking For

• Basic IT knowledge (Windows, iOS, Google Workspace, etc.)

• Strong communication and problem-solving skills

• Willingness to learn and grow with a fast-paced company

What We Offer

• Competitive pay: $18–$32/hr (based on experience)

• Health and Dental Insurance

• 401(k)

• Paid time off and holidays

• Growth opportunities in IT, HR, and Operations

Learn more about us @ www.bathworksmi.com/careers and help us “Create Smiles, One Home at a Time.”