Assistant Housekeeping Manager at Breckenridge Grand Vacations

Description

Assistant Housekeeping Manager

Location: Grand Colorado on Peak 8, Breckenridge, CO

Position Type: Full-time Exempt

Compensation: $58,760 - $70,460 (DOE)

About the Role:

As Summit County's largest private employer, we are dedicated to sharing smiles with our Owners, Guests, and each other. Our "OneBGV" culture, recognized nationally by USA Today as a Top Workplace, thrives on collaboration, empowerment, and a shared commitment to our community and sustainability.

We are seeking an Assistant Housekeeping Manager who is ready to lead with heart and operational excellence. In this role, you will be instrumental in delivering on our promise of "Grand Vacations" by ensuring impeccable resort standards and fostering a positive, supportive environment for our multicultural team. You will share smiles daily by coaching your team, resolving concerns with empathy, and creating a welcoming, pristine environment for everyone who walks through our doors.

If you are a natural leader who enjoys thinking on your feet, taking initiative, and making decisions that positively impact both guests and employees, we invite you to apply. 

This is your opportunity to build a rewarding career in the mountains, embody our core philosophy, and help us continue our tradition of sharing smiles across Summit County and beyond.

Key Responsibilities:

• Assist in recruiting, hiring, training, scheduling, and retaining a multicultural staff of up to 60 employees.
• Coach, develop, and provide continuous performance feedback to team members.
• Conduct staff evaluations and follow up to ensure performance improvement.
• Maintain accurate records of staff attendance, tardiness, and performance.
• Lead daily team meetings to assign tasks and communicate vital information.
• Delegate daily work tasks and projects to housekeeping staff.
• Perform regular inspections of guest units and common areas to ensure company cleanliness and quality standards are achieved.
• Conduct property walks to proactively identify and address maintenance and cleanliness needs.
• Perform daily unit inventory checks and assist with monthly hard asset counts.
• Respond to and resolve guest and owner concerns escalated by staff.
• Conduct training on cleaning procedures, proper chemical use, equipment operation, and safety protocols.
• Maintain Safety Data Sheet (SDS) manuals and enforce correct chemical labeling and dispensing.
• Ensure all staff are knowledgeable of resort policies, safety rules, and service standards.
• Prepare and adjust daily staff schedules.
• Assist with monitoring department expenses, reviewing and approving invoices for accuracy.
• Help with budgeting, forecasting, and analyzing monthly financials.
• Assist with timesheet approvals and corrections in accordance with HR deadlines.
• Place orders for inventory and supplies, verify deliveries, and secure reliable vendor relationships.
• Serve as a liaison between housekeeping staff, other department managers, and vendors.
• Foster strong cross-department communication and synergy.
• Uphold and reinforce all company policies, procedures, and culture standards with the team.
• Participate in the Manager on Duty (MOD) rotation, walking the property and assisting staff and guests.

Requirements

• Associate’s degree (A.A.) OR equivalent combination of education and relevant experience.
• Minimum of 3 years of experience in a related field (hospitality, housekeeping, or operations).
• Demonstrated experience in a leadership or supervisory capacity 
• Fluency in English (must be able to speak, read, write, and interpret business documents and communicate effectively with staff, management, and guests).
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel) with at least 1 year of hands-on experience.
• Ability to perform basic math functions (add, subtract, multiply, divide) in all units of measure.
• Ability to stand, walk, and perform physical inspections for extended periods.
• Ability to lift and carry between 10-25 pounds.
• Ability to work at a computer workstation for extended periods.
• Must be able to work a flexible schedule, including weekends and holidays, and participate in a rotating Manager on Duty (MOD) shift.

Preferred Qualifications:

• Fluency in Spanish (ability to speak, read, write, and interpret). This is highly valued for leading a multicultural team.
• Previous housekeeping management experience within a hotel or resort setting.
• Minimum of 1 years of formal supervisory experience, specifically managing a large, diverse team.
• Experience with or demonstrated understanding of budgeting, cost analysis, inventory management, and invoice processing.
• Ability to type by touch.
• Exceptional problem-solving and conflict-resolution skills.
• High level of empathy and ability to remain calm under pressure.
• Proactive and takes initiative without needing to be asked.
• Strong attention to detail and a commitment to thoroughness.

Compensation & Benefits:

• Health, vision, and dental insurance plans
• Company-paid life insurance coverage
• Voluntary Life and Accidental Death/Dismemberment Insurance
• HSA and FSA-Dependent Care Accounts
• Retirement plan
• Generous paid time off (PTO) and sick leave to support work-life balance
• Volunteer Time Off - Paid opportunities to give back to Summit County
• Bereavement leave
• Biannual bonuses 
• Tuition Reimbursement Program
• Employee Wellness programs to support physical and mental health
• Lifestyle perks: Ski/Rec center pass loan programs, lodging and gear discounts, sporting/concert event tickets, pet insurance partner discounts and access to Summit Medallions: Occasional-use transferable passes for access to 6 premier resorts (A-Basin to Vail) via owners’ program

About Our Company:

Breckenridge Grand Vacations is a locally owned resort developer with a 40-year history in Summit County. We've been recognized as a Top Workplace for our employee-focused culture and commitment to responsible growth and giving back to the place we call home.

Applications will be accepted until September 13, 2025.

We value diversity and welcome applicants from all backgrounds. Equal Opportunity Employer.