Information Desk Assistant at State of Colorado, CO

About the Department

Colorado Legislative Council Staff (LCS), is the nonpartisan research agency of the Colorado General Assembly, the legislative branch of the State of Colorado. LCS serves as the General Assembly’s primary research and committee staff, employing fiscal note analysts, economists, research analysts, committee analysts, and constituent services analysts. In addition, LCS houses the legislature’s visitor services and tour guide staff; central accounting staff; and print shop staff. Finally, LCS provides a full service IT department for the legislative branch, employing support, application development, system administration, digital accessibility, and cybersecurity positions.

Legislative Council Staff is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to increasing the diversity of our staff; therefore, we encourage responses from people of diverse backgrounds and abilities.

When you join LCS, you can expect:

• to fill a vital role in supporting Colorado’s lawmakers to serve our state and uphold the democratic process;
• to join a supportive and collegial culture that is driven by our shared mission, vision, and values;
• to work for an organization committed to balancing our important work for the state legislature with employees’ lives outside of work;
• to be supported in your continual professional development and growth; and
• to work for an organization that recognizes the unique talents, backgrounds, and contributions of our individual employees.

Additional information about Legislative Council Staff can be found at: http://leg.colorado.gov/agencies/legislative-council-staff.

Position Duties

About the Position

The Information Desk Assistant is the first point of contact for Capitol visitors after they have passed through security. The Information Desk Assistant welcomes visitors, provides information and directions, signs in guests for tours, provides administrative support for visitor services staff, and leads tours as needed. This is a nonpartisan position.

Primary responsibilities

The primary responsibilities of the Information Desk Assistant include:

• confirming group visits;
• assembling educational materials for visitors;
• providing phone support pertaining to reservation scheduling and general Capitol information;
• maintaining Visitor Services stations;
• Creating and assembling weekly communications for volunteers and staff;
• assisting with the bi-monthly Capitol Post
• assisting with inventory and ordering of visitor brochures, maps, magazines, and supplies;
• providing general Capitol and tour information to visitors;
• being familiar with tour logistics and daily operations;
• providing Capitol, Legislative, Mr. Brown’s Attic, and Dome tours as needed; and
• other duties as assigned.

Employment type, location, and work authorization

This is a full-time, hourly, at-will contract position. The position requires a full-time, in person, presence at the Colorado State Capitol. Applicants must be authorized to work in the US.  Persons seeking full-time remote or visa sponsorship need not apply. Pursuant to the Colorado constitution, legislative employees, including this position, are not part of the state personnel system.

Salary and benefits

The hourly rate for this position is $25 per hour, plus benefits during your contract employment period through September 15, 2026, with the option to extend based on review. Legislative Council Staff is committed to providing employees with a strong and competitive benefits package that supports you, your health, and your family. Our benefits package includes:

• PERA retirement benefits, including the PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus optional 401K and 457 plans;
• Medical, dental, and vision insurance coverage;
• Automatic short-term and optional long-term disability coverage;
• Life and AD&D insurance;
• Flexible Spending Accounts (FSAs);
• A variety of discounts on services and products available through the State of Colorado's Work-Life Employment Discount Program; and
• Credit Union of Colorado membership eligibility.

Our generous and flexible leave policies include:

• A minimum of three weeks of annual leave, based on tenure, and accrued on a monthly basis;
• Eleven annual paid holidays;
• Sick leave; and
• Flexible work schedules during the legislative interim.

This position is not eligible for compensatory time.

Application Process

Please send your application to [email protected] with the subject “Application for Information Desk Assistant” on or before September 12, 2025. Your application should include your resume, a cover letter, and three professional references. Incomplete applications will not receive further consideration. Because this position is with the legislative branch, applications received using the state application process for executive branch employment will not be accepted.

Minimum Qualifications

Education and experience requirements

Your educational background is a high school degree or GED. You should have experience in customer service and basic computer skills. Experience working with children and people with a variety of special needs, and enthusiasm for working with the public are a plus.

Technical knowledge, skills, and abilities

Applicants should have the following knowledge, skills, and abilities:

• to work as a team member and project a positive attitude;
• to communicate with the public and co-workers with courtesy, tact, and sound judgement even in stressful situations;
• to work through disruptions and noise;
• to work well within a multigenerational environment;
• excellent organizational skills; and
• to remain nonpartisan in a partisan environment.

Other Qualifications

Accessibility statement. 

The Colorado General Assembly complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact our ADA Coordinator for internal staff services at [email protected] or call 303-866-3393. Visit leg.colorado.gov/accessibility for more information.

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