Financial Analyst at On Tap Credit Union

SUMMARY/OBJECTIVE:

The Financial Analyst is responsible for understanding, preparing, and analyzing data to provide the Credit Union with actionable insights, support decision-making, improve efficiency, and mitigate risk. The Financial Analyst extracts data, mines data, defines analytic metrics, automates reports, creates data visualizations, and supports financial model development. This individual works with other departments to improve operational efficiency, gain deeper insight into member behavior, and develop processes which create an outstanding member experience.

DUTIES & RESPONSIBILITIES:

• Analyze financial, operational, member, competitor, and economic data to support decision-making processes in the organization.
• Support the development of financial models by using data mining techniques to provide information and insights to management.
• Develop and publish Dashboards and Reports for key stakeholders.
• Develop and provide ongoing and ad-hoc reports.
• Extract data from credit union systems to facilitate analytics using multiple systems.
• Perform back testing where appropriate to confirm the accuracy of the information created.
• Resolve inconsistencies from dissimilar information resources and establish a consistent source in applying business rules to data resources.
• Provide education and training to management and end-users to assist in the understanding of the analytical reporting being provided.
• Analyze the credit union systems for data quality, efficiency, operation, and data integrity.
• Transition ad-hoc and manual reporting efforts to on-demand automated processes. 
• Perform other duties as directed by leadership.

SKILLS & COMPETENCIES:

• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Ability to successfully communicate and build positive working relationships at all levels of the organization
• Strong proficiency in ability to gather, analyze and present financial, statistical, and economic data in a clear and concise fashion
• Ability to construct and document policies and procedures 
• Strong PC Skills, including Microsoft Office suite (advanced proficiency using Excel, Word, and Power Point)
• Proven working experience in financial analysis
• Technical expertise regarding data models, database design development, data mining and segmentation techniques preferred
• Knowledge of statistics and experience using financial systems and desktop applications (MS Excel) for analyzing datasets 
• Proficient in data analysis, report writing and presenting findings

QUALIFICATIONS/EDUCATION:

• A high school diploma or equivalent required
• Bachelor’s degree in business, economics, finance, or a related field of study preferred
• Minimum 3 years of direct experience working in a financial institution
• 1+ years demonstrated experience using business intelligence software (Power BI, Tableau, etc.) preferred.
• Knowledge of Jack Henry Symitar a plus.
• A personal smartphone with the capability of uploading the latest operating versions of IOS or Android, is required.

OTHER DUTIES:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
• Must comply with applicable policies, laws, and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
• Employees of On Tap Credit Union are responsible for maintaining the trust of our members, partners, and regulators through the safekeeping of members, Credit Union, and employee information assets.  To this end, each employee is responsible for understanding and adhering to On Tap Credit Union’s Information Security Policy and Program as the same relates to their role and work.  These duties vary by position and additional duties related to information security and/or participation in committees related to information security may be assigned from time to time.

 CORE VALUES:

As a team member of On Tap Credit Union, you’ll come to know our K.E.G. of Excellence as the heartbeat of our organization – a set of core values that illuminate our path and guide every action and decision we make.

• Kind: Caring, Empathetic, Approachable, Ethical. 
• Engaged:  Build Collaborative Relationships, Continuous Personal Growth, Accountable. 
• Genuine:  Authentic, Honest, Humble

This is what it looks like: 

Kindness is at the heart of everything we do. It’s about more than just being nice. It's about showing we are caring, empathetic, approachable, and ethical with members and each other.

• Kindness is showing empathy by listening attentively to a member or colleague who's struggling and offering support. Whereas nice is just agreeing with someone to avoid conflict, even if you don't truly agree with them.
• Kindness is politely pulling someone aside and discreetly telling them they have spinach in their teeth. Whereas nice ignores the fact that someone has spinach in their teeth because it may feel uncomfortable to say something.
• Kindness is being approachable by keeping an open mind and putting yourself in someone else's shoes.
• Kindness is being caring and going the extra mile for a member or colleague.
• Kindness is being ethical and offering the product and solutions that are truly best for members and colleagues. It’s not about reaching a goal or acting quickly.

Engagement reflects our commitment to being present and proactive in our roles. It's about being fully involved in our work, our community, and our members' lives. It’s about building collaborative relationships, continuously growing personally, and holding ourselves accountable.

• Engagement is building collaborative relationships with members and colleagues, helping them through roadblocks, and celebrating successes.
• Engagement is building collaborative relationships with the community by volunteering and advocating to make a positive impact.
• Engagement is being accountable by taking ownership of work, deadlines, commitments, and even mistakes.
• Engaged is being accountable in meetings by showing up prepared, actively listening, asking questions, limiting tech distractions, and giving thoughtful feedback.
• Engagement is personal growth by proactively seeking learning opportunities and being adaptable to change.

Genuineness is about being authentic and transparent in all our dealings. It's about building trust through honesty and humility.

• Genuine is being humble by acknowledging that it is a full team effort when getting praised for a job well done.
• Genuine is giving honest feedback on a broken process or procedure. Then partnering for solutions, not assuming it is someone else’s problem.
• Genuine is authentically embracing diversity, equity, and inclusion by acknowledging and celebrating the unique perspectives and experiences of individuals.