Customer Service Coordinator - Weekends Required at Total Quality Logistics (TQL)

About the role: As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation (ex. Full-truckload, Less-Than-Truckload, Drayage) to support daily shipment activities. You will be the be the go-to-support for our sales reps, directly helping grow the company.   What’s in it for you:Compensation starting at $16.50/hourHealth, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company matchAdvancement opportunities with structured career paths Employee referral bonus opportunitiesWe win wherever we go - Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America’s Best Employers (2022)   What you’ll be doing:Become the subject matter expert on all administrative tasks related to your aligned account(s)Document and manage all tasks in our internal systemsSchedule appointments and help coordinate shipments from pickup to deliveryHelp resolve shipping issues with a high level of professionalismProvide excellent customer service to internal and external stakeholdersSupport with billing and payment processing as needed   What you need:1+ year customer service experience preferredAbility to work weekends requiredHall of fame work ethic with a history of excellent attendanceStrong verbal communication skills – face to face and over the phoneProficient in Microsoft Office, including Word, Excel and OutlookAbility to take ownership of responsibilities and see tasks through completionWhere you'll be: 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245 Apply Now