Homeoffice Retirement Complex Corrections Processor at Smart Ims

We are excited to bring on a Complex Corrections Processor representative to the RPS Ops Administration Complex Corrections team. This will be a remote, work from home opportunity.

Background Details 

As a Complex Corrections team member, you will be responsible for efficiently and accurately processing corrections needed at either the plan or the participant level. You will be processing both simple and complex corrections that will require research to determine next steps for correction. If this sounds like a role for you, please read on!

What you’ll be doing  

You will review, research and process simple and increasing complex corrections for the retirement plan and retirement plan participants.

You will obtain needed information by communicating effectively with internal/external stakeholders while maintain a professional demeanor in all interactions.

You will identify, recommend, and champion process improvements and organizational initiatives to positively influence the team and quality.

What we’re looking for 

Must-have experience (Required): 

·         1-2+ Years Processing or similar experience that aligns to the responsibilities for this position. 

·         High School Diploma or GED. 

·         Excellent written and verbal communication skills. 

·         Ability to maneuver through multiple systems/databases/platforms/software.  

·         Proven ability to be adaptable/flexible as business needs change.  

·         Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).   

Nice-to have Experience (Preferred):   

·         Retirement plan operations experience. 

·         Data entry experience in a fast paced, team environment

·         Ability to evaluate information and the implications of a course of action or solution. 

·         Excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail. 

·         Ability to assess risk and make proper determinations while keeping the best interest of the plan sponsors and business in mind. 

Nice-to have Experience (Preferred):   

·         Retirement plan operations experience. 

·         Data entry experience in a fast paced, team environment

·         Ability to evaluate information and the implications of a course of action or solution. 

·         Excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail. 

·         Ability to assess risk and make proper determinations while keeping the best interest of the plan sponsors and business in mind. 

All your information will be kept confidential according to EEO guidelines.