- Senior
- Office in Atlanta
Field Property Adjuster
Scope
We are currently looking for a Senior Claims Specialist to handle property claims in the Atlanta, GA area or West Palm Beach, FL area.
Responsibilities
- Complete onsite inspection of properties to include investigating facts, evaluating damages and writing estimates
- Effectively evaluate contract language and identify coverage issues
- Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis
- Maintain an active file diary to more file toward resolution
- Recognize and pursue recovery
- Adhere to all statutory and regulatory fair claims practices
- Recognize and identify potential fraudulent claims
- Effectively control the use, work product, and expenses of outside vendors
- Effectively evaluate claim facts and negotiate claim settlements
- Develop and maintain strong business relationships with internal and external customers
- Successfully contribute to the development and delivery of the team’s goals, objectives and results
- Supports workload surges and/or Catastrophe Operations as needed to include working overtime during designated CATs.
- Establish and maintain rapport with business partners including insureds, agents, and underwriters
- Provide excellent customer service skills to a diverse client base that results in more than satisfied clients.
Qualifications
- Full knowledge of personal and commercial insurance contracts, investigation techniques, legal requirements, and insurance regulations a plus. Experience in commercial claims handling would be preferred
- Symbility or similar estimating platform experience required
- An aptitude for evaluating, analyzing, and interpreting information
- Excellent verbal and written communication skills
- Innovative thinker with ability to multi-task
- Strong customer service skills
- Working knowledge in Microsoft Office
- Prior experience handling complex claims with large exposures
- Ability to work in multiple systems and utilize provided technology to estimate damages in the field
- Ability to work both independently and team supportive environment
- Empowerment to make decisions within your authority and execute company mission
- Must have the ability to secure the Property and Casualty Adjusters license within 6 months of employment