Remote Implementation Manager at Omnicell Enterprise
Omnicell Enterprise · Austin, United States Of America · Remote
- Professional
Implementation Manager – 340B
The 340B Implementation Manager will lead the implementation of onboarding mixed use locations for clients. You will serve as a project manager to oversee projects, maintain the project timelines, while working closely with internal and external resources to monitor progress and communicate to all stakeholders.
Responsibilities:
- Lead the implementation process and serve as a collaborative resource to address client questions and concerns throughout the project lifecycle
- Maintain the project timelines as it evolves and shares information with all project stakeholders
- Host project kick-off call and recurring project status calls
- Present Covered Entity with required data specifications and facilitate the receipt of required data
- Works with Omnicell 340B portal to provide guidance to clients
- Request, interpret, and present data analysis reports to the clients
- Maintaining solid customer relationships by handling questions and concerns with speed and professionalism
- Assist clients with anticipating project risks and navigating obstacles as they arise
- Present alternatives and recommendations as it relate to “best practice” and compliance related risks
- Work closely with technical services team to build the setup in the Omnicell application and ensure the build is on-track and consistent with desired outcome at completion
- Ensure projects are submitted for go-live approval in a timely manner and have been thoroughly vetted through Omnicell established Quality Assurance process
- Monitor post go-live performance to ensure a seamless transition to Omnicell’s Client Success Team
- Perform other duties as necessary to ensure all client/pharmacy needs are satisfied
Knowledge and Skills:
- Knowledge of leading or managing projects
- Advanced Excel skills
- Excellent customer service skills
- MS Office Suite (Able to maintain and schedule meeting through Outlook)
- Excellent written and communication skills
- Ability to pay close attention to detail
- Ability to multi-task and prioritize workload effectively and independently
- Ability to independently resolve conflict
- Strong organizational skills
Basic Qualifications:
- Bachelor’s Degree, Associate’s Degree or Pharmacy Technician Certification
*OR*
- 5 years healthcare/pharmacy or prior experience with implementing and introducing new systems, programs, and technologies into an organization
Preferred Qualifications:
- 340B industry experience
- Hospital or Pharmacy purchasing experience.
- Pharmacy experience
- Experience with EMR systems (EPIC, Centricity, Meditech, Cerner)
- Experience with data analytics
- Previous virtual customer service experience
Work Conditions:
- Remote/field-based position
- 10% Travel
- May work outside of normal business hours to meet the needs of customer
About Company
Omnicell is dedicated to fostering an inclusive workplace. We welcome applications from all individuals, valuing a wide range of perspectives and backgrounds. As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process. If you need assistance, please contact us at [email protected].
At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation. However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations.
Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward.
Company
- As Passionate Transformers, we find a better way to innovate relentlessly.
- Being Mission Driven, we consistently deliver on our promises.
- Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation.
- Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.
- Intellectually Curious, eager to think deeper to learn and improve.
- In Doing the Right Thing, we lead by example in ALL we do.
