Hybrid DOLA Office of Homeless Initiatives Associate Director (Program Management II) at State of Colorado, CO
State of Colorado, CO · Denver, United States Of America · Hybrid
- Senior
- Office in Denver
About the Department
Who can Apply
This opportunity is only open to residents of the State of Colorado.
About the Colorado Department of Local Affairs
The Department of Local Affairs (DOLA) serves as the primary interface between the State and local communities. The Department provides financial support to local communities and professional and technical services (including training and technical assistance) to community leaders in the areas of governance, housing, and property tax administration. While all state governments provide such services through various Departmental structures, Colorado’s approach is unique in that these local community services are gathered into one Department of “Local Affairs,” which has a central focus on strengthening Colorado communities and enhancing livability.
Vision
The Department of Local Affairs is responsible for strengthening Colorado's local communities through: accessible, affordable, and secure housing; implementing property tax law; capacity building; strategic training, research, and technical assistance; and funding to localities.
Mission
Our mission is to help strengthen Colorado’s communities.
Why work for the Colorado Department of Local Affairs?
The work we do matters greatly. It matters to us and it matters to the citizens of the great state of Colorado. We love our communities and are passionate about supporting our communities. We value the diversity that Colorado offers. If your goal is to build a career that makes a difference in communities across the State, consider joining the dedicated people of the Department of Local Affairs.
In addition, we offer a great location and great benefits, which include:
Strong, secure, yet flexible Retirement Plans including PERA Defined Benefit Plan or PERA Defined Contribution Plan plus pre-tax and ROTH 401K, and 457 plans
Paid Life Insurance
Short and Long-Term Disability Coverage
RTD Eco Pass to all eligible State Employees
Flexible work schedule options and hybrid work options
Some positions may qualify for the Public Service Loan Forgiveness Program
Training opportunities
Variety of Free discounts on services and products available through the State of Colorado's Work-Life Employment Discount Program
Position Duties
The Division of Housing (DOH) partners with local communities to create housing opportunities for Coloradans who face the greatest challenges in accessing affordable, safe, and secure homes. DOH supports projects ranging from homelessness prevention to homeownership. Our work includes:
Increasing and preserving Colorado's inventory of affordable housing.
Managing rental assistance vouchers.
Creating and supporting collaborative approaches to end homelessness.
Regulating mobile home parks and the construction and installation of factory-built structures.
Division of Housing (DOH) Office of Homeless Initiatives (OHI)
Office of Homeless Initiatives (OHI) works with local, state, and federal stakeholders to build, promote, and support collaborative approaches to make homelessness rare and brief in Colorado, and that no one gets left behind. OHI’s vision is to advance solutions that combine affordable housing with accessible services so no one languishes in homelessness. OHI’s mission is to work with community partners to create a robust continuum of efficient and effective solutions that reduce and prevent instances of homelessness and ensure that every Coloradan has a safe place to live and thrive.
Position Summary
The Associate Office Director position is being created to work with the Office of Homeless Initiatives (OHI) Office Director to ensure that internal operations function efficiently, to allocate OHI funds consistently and expeditiously, and to ensure successful compliance and impact across a vast array of state and federal funding sources and regulations. Specifically, the position will be tasked with developing, coordinating, and executing activities that advance OHI’s mission: Work with community partners to create a robust continuum of efficient and effective solutions that reduce and prevent instances of homelessness and ensure that every Coloradan has a safe place to call home. The position will be directly engaged in at least four areas: (1) internal operations and coordination with other DOH grant-making and grant management teams, (2) internal training and capacity-building for OHI staff on grant-making and management, (3) leadership and management, and (4) team and culture. Within each of those areas, the Associate Office Director will be tasked with prioritizing the Department of Local Affairs values of inclusion, diversity, equity, and accessibility.
Job Duties
Specific duties include but are not limited to:
Internal Operations and Coordination
The position will represent the Office with regard to internal operations and will be responsible for developing and executing an operations strategy to establish and improve processes. This involves applying quality assurance and quality control frameworks, as well as solution-oriented, detail-oriented, and strengths-based approaches, to strengthen and standardize internal processes. Specifically, the position will:
Establish processes among internal Office staff and in partnership with other teams to collectively drive consistent, efficient, and effective operations
Guide, collaborate with, train, and support supervisees regarding quality assurance protocols and core Office operations
Develop targets to measure the success of improved grant-making and streamlined processes
Serve as the liaison between the Office and other internal teams to carry out core Office functions from start to finish, such as tracking the contracting process or elevating and following up about unexpected problems
Analyze current grant-making and management life cycle and identify inefficiencies and create and implement solutions to improve efficiencies while maintaining compliance with procurement, fiscal rules, and regulations
Leverage existing technology and structures, and create new structures, to streamline Office tasks
Develop and maintain operations tools and work-flows within the Office and across the Division
Facilitate the immediate correction of problems as well as long-term systematic procedural corrections
Consistently review processes across programs to reconcile, report on, and ensure accurate budget and program tracking
Edit or develop written materials, including standardized templates, and regularly update materials
Attend regular operations meetings with operations, contracting, accounting, and budgeting staff
Internal Training and Capacity-Building
The position will assess, develop, coordinate, and lead internal on-boarding, training, and capacity-building regarding grant-making and management, internal processes, budget management, monitoring and compliance reviews, Office standards, and other topics that improve consistency, efficiency, and quality product within OHI.
While the position may create external-facing tools, the position’s primary focus will be internal operations and quality assurance. With the goal of ensuring all Office activities are rooted in Office goals, the position will:
Lead the conceptualization and development of written products and training tools for Office staff, such as grant management explanatory guides and planning tools
Partner with the other teams to ensure continuous learning for Office staff
Identify challenges that prevent programs from being effective and implement solutions
Generate and maintain tools about Office priorities, grant-making, and grant management best practices
Develop, coordinate, and routinely train staff based on needs identified by leadership and team members; this includes compiling policies, practices, and feedback from teammates and grantees and then translating that information into training resources
Oversee administrative and operational responsibilities associated with grants that other staff manage
Conduct internal monitoring to review for internal compliance and identify compliance vulnerabilities; prepare clear and organized reports about findings; and identify and develop training opportunities
Review and standardize program forms and materials for accuracy, compliance, and accessibility
Research, understand, and relay information to internal or external stakeholders about federal and or state rules and/or homelessness best practices
Participate in the content development, planning, and implementation of Office meetings or conferences
Leadership and Management
The position will work under and in partnership with the Director to lead OHI staff, who are responsible for investing in community projects, managing grants, providing training and technical assistance, and engaging with a wide range of audiences. The position will support the Director with the overall management and leadership of Office planning, operations, and implementation. Specifically, the position will work with the Director to:
Refine, develop, or implement measurable goals and operations to advance OHI’s vision and mission
Analyze processes, identify inefficiencies, identify solutions related to procedures, and create solutions for continuous quality improvement by Office staff and programs
Provide oversight of the development and implementation of grants, initiatives, and programs
Supervise team leads and/or program managers who oversee the administration, implementation, or operations of various homelessness programs, grants, and operations
Assess needs and develop staffing plans, approve leave requests, prepare/sign performance documentation, and provide effective direction, mentorship and feedback to staff
Collaborate with Director and other leadership regarding essential leadership activities, such as strategic planning, human resources (including assisting with the hiring, retention, and support of diverse staff), coordinated performance evaluations, budgeting processes and plans, and trainings
Team and Culture
As part of OHI, the Associate Office Director will influence the Office culture. Therefore, the position must practice and promote a positive, strengths-based, trusting, and collaborative culture, in a rapidly growing and dynamic environment. The position will:
Contribute to a team-based environment and collaborative culture that grows team members’ professional development and advancement while also fostering high standards, accountability, and trust
Forge strong programmatic linkages, coordination, and communication between all teams
Work with the Director, program managers, and team leads to plan activities that strengthen a positive and productive team culture
Manage annual training plans as well as staff interests and needs
Minimum Qualifications
Class Code & Classification Description
H1A3XX Program Management II
MINIMUM QUALIFICATIONS
Experience Only: Nine (9) years of professional experience in grants administration or program management in the fields of homelessness or affordable/supportive housing. Grants administration includes data management, reporting, and compliance. Program management includes oversight of a program and team.
OR
Education and Experience: A combination of related education in Business Administration, Public Administration, Social Work, Urban or Regional Planning or a closely related field (as determined by the agency) AND experience as described above equal to nine (9) years.
Ensure that the 'Work Experience" section of the application is complete and contains all relevant work experience related to the position that you are applying for.
Applicants must upload their unofficial college transcripts that include the student name, college name, courses completed and/or degree with date conferred with this application, in order to receive credit.
Under the Job Application Fairness Act (SB 23-058), applicants may redact information from certifications and transcripts that identify their age, date of birth or dates of attendance from an educational institution.
Required Competencies
Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind.
Ability to interpret federal and state regulations or program guidelines
Ability to consult, advise and work collaboratively across teams
Capability to sustain a respectful and productive work environment that inspires teamwork and positive results
Ability to gather, analyze, and interpret a variety of data to identify trends and draw conclusions
Strong attention to detail
Strong analytical skills
Strong dedication to public service
Excellent problem-solving skills
Excellent verbal and written communication skills, including strong public speaking skills
Ability to multitask, prioritize assignments, and organize work to accommodate shifting deadlines
Planning and organizational skills
Ability to provide clear, concise, and objective responses to complex program questions
Proficiency with Microsoft Office Suite, including Excel and Word, and Google Suite
Strong interpersonal skills
Preferred Qualifications
State of Colorado government experience managing homelessness or affordable housing initiatives or case management/supportive services programs
Experience administering homelessness or affordable housing initiatives or case management/supportive services programs
Demonstrated leadership and management experience
Experience with strategic outreach, development and implementation of technical assistance trainings and program evaluation
Recent professional experience supervising first line supervisors
Experience managing budgets
Additional experience administering grants
Conditions of Employment
You MUST be a Colorado resident (at the time of application) to apply for this position.
Pre-employment criminal background checks will be conducted as part of the selection process.
MUST have a valid, unrestricted Colorado drivers license with a safe driving record. A safe driving record requires the following:
No convictions within the last seven (7) years for Reckless driving; Vehicular manslaughter; Driving under the influence (DUI); Two (2) or more driving while ability impaired (DWAI) convictions; One (1) conviction related to bodily injury or death to another person as described in C.R.S. 42-4-239. Eluding the police; or Street racing.
No convictions within the last five (5) years for: Three (3) or more careless driving convictions; or Speeding 20 mph over the speed limit. Two (2) convictions related to distracted driving or use of a mobile electronic device as described in C.R.S. 42-4-239.
No convictions within the last three (3) years for: Three (3) or more moving violations with a total of more than seven (7) points assessed on the license; or Suspension or revocation of driver license (unless for unpaid child support or other suspension not related to a moving violation).
No requirement of a breath monitoring device, also known as Interlock, to operate a motor vehicle.
Only complete applications submitted by the closing date for this announcement will be given consideration. Failure to submit properly completed documents by the closing date of this announcement will result in your application being rejected.
Applicants may submit a resume, cover letter/letter of interest detailing how their experience and background address the stated minimum and preferred qualifications/competencies of the job and attach to the online application. Applications left blank or marked “See Resume” will not be accepted. Please address every requirement for the position with your experience in your application.
The application may include the following documents that MUST be uploaded at the time of application:
A resume (this is not a substitute for the online application demonstrating work history)
Cover letter / letter of interest
Transcripts (if using education to meet the minimum qualifications)
DD214 (member-4 form) from applicants that may be eligible for veteran’s preference
Comparative Analysis
Current and former employees (transfers, voluntary demotions, and reinstatements) are required to participate in the comparative analysis process through this job posting.
Applications will be reviewed to determine if you meet the Minimum Qualifications (MQs) for the position. Applicants that meet MQ’s will be included in the Comparative Analysis process. Colorado Revised Statutes require that state employees are hired and promoted through a comparative analysis which may include, but is not limited to, a suitability screening, training and experience review, eSkills Assessment, oral assessment, written performance assessment or it may include a review of your application and your responses to any supplemental questions by a Subject Matter Expert (SME) to assess and rank applicants. Be sure your application specifically addresses the requirements as listed in the minimum qualifications. Address your specialized experience, work products, and accomplishments as they relate to the position duties, required competencies and preferred qualifications in order to establish an eligible list for referral to the hiring manager for final consideration.
Other Qualifications
The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.
DOLA is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require a reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to Melissa Bellew, DOLA ADA Coordinator at [email protected].
Email Address: All correspondence regarding your status in the selection/examination process will be conducted via email. Include a working email address on your application; one that is checked often as time sensitive correspondence such as exam information or notification will take place via email. Please set up your e-mail to accept messages from "state.co.us" and "[email protected]" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.
Biweekly Pay: As of July 1, 2023, all DOLA new hires, including transfers of current state employees and reinstatements of former state employees, will be placed on the biweekly pay schedule. This means you will be paid every other Friday for a total of 26 pay periods over the course of a year. Biweekly pay is also lag pay, meaning you will be paid two weeks after the end of each pay period. Please click here for more information about the move to biweekly payroll.
Technical Assistance: If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) please contact NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application first, ensure your documents are PDF or Microsoft Word files, and second, close the document before you attempt to upload (attach) it.
Appeal Rights: An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director. As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.
Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at [email protected] within ten (10) calendar days from your receipt of notice or acknowledgment of the Department’s action. For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules.
For questions related to this job posting, please reach out to Melissa Bellew via email at [email protected].
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