Hybrid Area HR Director at National Express LLC (NELLC)

National Express LLC (NELLC) is the North American subsidiary of National Express Group, PLC, one of the premier transportation firms in the United Kingdom. We operate across 34 states and three provinces. All organizations share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. National Express School (NEXS) operates more than 22,500 school buses, serves more than 550 school districts in 31 states and three provinces, and transports more than 1.3 million students on a daily basis. National Express Transit (NEXT) operations transport more than 22 million passengers annually with more than 2,800 vehicles. National Express Shuttle (WeDriveU) serves more than nine million corporate and university passengers annually. NELLC’s corporate headquarters, located in Lisle, Illinois, houses the administrative and corporate support functions for the organization. Our 290+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America.

The Area HR Director provides focused HR planning and execution support for a dedicated geographic area within National Express. Key areas of accountability are HR Consulting, Human Resource Operations, Culture and Engagement, Data Analysis and oversight of talent acquisition, talent management, training and development. The position serves as a key business partner to the SVP- Field Operations and Region Managers (Ops/Maintenance/Safety).

Responsibilities:

Human Resource Consulting

• Conducts weekly meetings with respective business partners, providing HR guidance and support.
• Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations and makes recommendations on actions.
• Identifies training needs for business units and individual executive coaching needs and works with our talent team on solutions.
• Participates in the evaluation and monitoring of training programs to ensure success. Follows up to ensure training is complete on all compliance related items.

Human Resources Operations

• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required.
• Provides HR Policy guidance and interpretation
• Works to ensure that all the Areas Net Claims are resolved and updated timely.
• Ensures that all HR Compliance related items are completed in a timely manner

Culture & Engagement

• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Champions our annual employee survey to drive overall participation and action planning on results.
• Owns our employee relations issues and leads positive employee relations campaigns.

Talent Management

• Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development & disciplinary actions)
• Provides guidance and input on business unit restructures, workforce planning and succession planning.

Data Analysis

• Analyzes trends and metrics in partnership with the Operations group to develop solutions, programs and policies.

%3Cul style=%22margin-left: 40px;%22%3E%0A %3Cli%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:normal%22%3E%3Cspan style=%22tab-stops:list .5in%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3E%3Cspan style=%22font-size:10.0pt%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EBachelor%26rsquo;s Degree required%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:normal%22%3E%3Cspan style=%22tab-stops:list .5in%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3E%3Cspan style=%22font-size:10.0pt%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3E7+ or more years of professional Human Resources experience%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:normal%22%3E%3Cspan style=%22tab-stops:list .5in%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3E%3Cspan style=%22font-size:10.0pt%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EExperience supporting multiple sites; ability to provide guidance and training from a remote location%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:normal%22%3E%3Cspan style=%22tab-stops:list .5in%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3E%3Cspan style=%22font-size:10.0pt%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EMust be able to travel; position requires approximately 75-90% field work%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:normal%22%3E%3Cspan style=%22tab-stops:list .5in%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3E%3Cspan style=%22font-size:10.0pt%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EStrong working knowledge of Human Resource practices and principles with significant knowledge of law and regulations affecting employment.%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:normal%22%3E%3Cspan style=%22tab-stops:list .5in%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3E%3Cspan style=%22font-size:10.0pt%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EEffective presentation skills and the ability to assist in the development and delivery of employee or management training.%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:normal%22%3E%3Cspan style=%22tab-stops:list .5in%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3E%3Cspan style=%22font-size:10.0pt%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EExperience responding to EEOC, Human Rights Commission, Wage %26amp; Hour and other types of employee claims.%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:normal%22%3E%3Cspan style=%22tab-stops:list .5in%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3E%3Cspan style=%22font-size:10.0pt%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EExperience initiating and implementing Human Resource programs to achieve business objectives and ensure HR support for internal customers.%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:normal%22%3E%3Cspan style=%22tab-stops:list .5in%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3E%3Cspan style=%22font-size:10.0pt%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EMust possess leadership and collaborative skills with demonstrated ability to build partnerships with internal and external customers%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:normal%22%3E%3Cspan style=%22tab-stops:list .5in%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3E%3Cspan style=%22font-size:10.0pt%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EWorking knowledge of Microsoft Office software (Word, Excel, Outlook, PowerPoint, etc.) %3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:normal%22%3E%3Cspan style=%22tab-stops:list .5in%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3E%3Cspan style=%22font-size:10.0pt%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EExcellent verbal and written communication skills along with strong interpersonal skills%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:normal%22%3E%3Cspan style=%22tab-stops:list .5in%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3E%3Cspan style=%22font-size:10.0pt%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EStrong analytical skills with an attention to detail%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:normal%22%3E%3Cspan style=%22tab-stops:list .5in%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3E%3Cspan style=%22font-size:10.0pt%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3ECreative, innovative, and flexible mindset%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:normal%22%3E%3Cspan style=%22tab-stops:list .5in%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3E%3Cspan style=%22font-size:10.0pt%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EAbility to work independently or as part of a team%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:normal%22%3E%3Cspan style=%22tab-stops:list .5in%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3E%3Cspan style=%22font-size:10.0pt%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EWell-developed time-management skills%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:normal%22%3E%3Cspan style=%22tab-stops:list .5in%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3E%3Cspan style=%22font-size:10.0pt%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EUtmost professionalism, integrity, and confidentiality%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3C/ul%3E%0A%0A%3Cp style=%22margin-bottom:7px;font-family: Arial%22%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:normal%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3E%3Ci%3E%3Cspan style=%22font-size:10.0pt%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EAt National Express our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. %3C/span%3E%3C/span%3E%3C/i%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp style=%22margin-bottom:11px;font-family: Arial%22%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:107%%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3E%3Cspan style=%22font-size:10.0pt%22%3E%3Cspan style=%22line-height:107%%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EFor more information please visit %3Ca href=%22http://www.nellc.com/%22 style=%22color:blue; text-decoration:underline%22%3Ehttp://www.nellc.com%3C/a%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:normal%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3E%26nbsp;%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:normal%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3E%26nbsp;%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:normal%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3E%3Cspan style=%22font-size:10.0pt%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3E%3Cspan style=%22color:white%22%3EKey Words:%3Cb%3E %3C/b%3EEngine repair, Test and adjust units to specifications Engine repair and overhaul, Electrical and electronic systems, Diesel engines, Diagnostics, Alignment, Fleet Mechanic, Valve and injector adjustments, steering and suspension adjustment, Diagnose faults and malfunctions Brake systems, Complete brake jobs and wheel seals, Lubricate , Heavy-Duty Equipment mechanic, Hydraulic systems, diagnostic tools, brake %26amp; Engine calibration devices, preventive maintenance, Bus Mechanic, Fuel and emission systems, Ignition and electrical systems, combustible engines Automatic transmission, Standard transmission, driveline components , Inspect and test mechanical units, School Bus, Repair and replace mechanical units, suspension systems, Drive train components, Collision repair, Diesel Repair, R%26amp;R, Overhaul, Maintenance of commercial transport truck systems, DOT inspections, off road equipment repair, automotive/diesel repair certification, Master Mechanic, Bus Garage Mechanic, Related jobs for Military MOS 3521, 3522, 3529, MOS, 91A, 91B, 91H, 91L, 91M, 63A, 63B, 63H, 63S, 63W, 63X, 63Z, 91Z, 63X, Services tech, Wheeled Mechanic, Maintenance of Motor Transport.%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:normal%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3E%26nbsp;%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:normal%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3E%26nbsp;%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:normal%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3E%3Cspan style=%22font-size:10.0pt%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3E%3Cspan style=%22color:white%22%3ECompany name is: Durham%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp style=%22margin-bottom:11px;font-family: Arial%22%3E%26nbsp;%3C/p%3E%0A Apply Now