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Hybrid Clinical Manager at Cultivate

Cultivate · Bradenton, United States Of America · Hybrid

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 Duties and Responsibilities

  • Supervise and manage staff, including BCBAs, Program Supervisor, Apprentices, Training Coordinator, Program Specialist, Senior Technicians, RBTs, and BTs 
  • Ensure that all communications with staff are smooth, behavior analytic in nature, and constructive to the development of the entity/affiliate 
  • Lead monthly All-Staff meetings and serve as a liaison between clinicians. therapists, and operations staff  
  • Resolve conflicts as necessary or direct conflict and resolution to the Regional VP/ Operations Manager  
  • Demonstrate leadership skills that are commensurate with the job requirements to manage patients, staff, families, including times when conflict may exist 
  • Demonstrate a high level of engagement in company culture (i.e., a “culture champion”), including but not limited to robust understanding of Cultivate’s Mission and Culture 
  • Collaborate regularly with all company CMs to ensure consistency in practice management and culture.  
  • Discuss and share experiences to enhance the professional development of all clinicians. Analysts, and therapists and the development of companywide program projects 
  • Establish caseload assignments for the BCBAs and RBTs and perform regular caseload reviews with the BCBA team 
  • Conduct weekly meetings with each BCBA to encourage ongoing education, recommend literature, and provide feedback on training materials/curriculum/caregiver trainings, etc.  
  • Develop training to fill gaps in the BCBA team when deficiencies are noted in order to improve the quality of patient services   
  • Collaborate with BCBAs to maximize fulfillment of authorized supervision and direct treatment hours 
  • Work with the Outreach Coordinator to ensure the region meets intake recommendations that match the regional budget  
  • Allow for the onboarding and quality service for every child served in the region   
  • Ensure that the BCBA team at the is supported and meeting their caseload’s needs while balancing the “open positions” within the caseloads as well as recruiting/advocating for additional BCBA/BTs to meet the kids auth hours 
  • Strive to ensure that the clinic is clean, maintained, fully stocked with all necessities, and remains within monthly budget and that providers of in-home and in-community services have the supplies that they need 
  • Review Treatment Plans and BIPs and provide feedback to BCBAs prior to submission to insurance providers:  
  • Understand insurance requirements and communicate and educate the BCBAs and other staff regarding the requirements  
  • Train the BCBAs on billable notes and performing spot checks  
  • Ensure all documentation is completed timely and accurately:  
  • BCBA /RBT supervision hours  
  • Clinical/Billable notes  
  • Insurance authorizations  
  • Conduct regular assessments and evaluations (at least every 6 months)  
  • Utilize an open-door policy for BCBAs to encourage collaboration, high performance, trust, and respect 
  • Conduct progress and performance reviews for staff, at least annually 
  • Review the RBT evaluations completed by BCBAs, as needed  
  • Oversee the Apprentice Program process and execution, as needed 
  • Coordinate with the Regional VP/ Operations Manager to facilitate BCBA team meetings   
  • Collaborate with the Training Coordinator to: 
  • Identify and develop additional training opportunities that  benefit the team 
  • Communicate effectively and completely, providing the information necessary to develop an appropriate and functional training schedule  
  • Collaborate with the Intake Coordinator to: 
  •  Schedule and attend intake meetings 
  •  Ensure that RBTs receive timely and complete onboarding  
  • Serve as the main point of contact for communication with families on the onset of services and assist with streamlining the transition of communication to the assigned BCBA 
  • Seek regular feedback from staff and parents regarding levels of satisfaction with employment, contracts, and services, respectively 
  • Request all necessary therapeutic/educational materials and ensure materials are available and in stock 
  • Maintain a willingness to manage a direct caseload, as needed  
  • Provide input and assistance for communications with outside professionals  
  • Act as a company ambassador at public speaking and networking events 
  • Work ethically and with integrity while following the BACB Ethical Code  
  • Understand and adhere to HIPAA policies  
  • Adhere to Cultivate policies and procedures 
  • Minimum 2 years BCBA experience required; 3 years preferred
  • Master’s degree with concentration in ABA or related field   
  • BCBA certification required local state licensure preferred 
  • Passionate about behavioral science and disseminating best practices and current research within the field of ABA   
  • Demonstrate continuous professional growth with a strong desire to continue learning 
  • Demonstrate ongoing training and CEUs in supervision and ethics 
  • Eager to develop and lead teams for special projects to further support the mission of the company 
  • Responsible for supporting and encouraging the professional and personal development of the clinical team 

Knowledge, Skills and Abilities: 

  • Process driven and detail-oriented  
  • Excellent organizational and time management skills including the ability to effectively multi-task and prioritize appropriately to deliver timely results 
  • Highly motivated and energetic during work hours 
  • Communication skills, both oral and written, that are clear, confident, exhibit leadership, professionalism, empathy, and inspire confidence 
  • Skilled in public speaking with a willingness to present to both internal and external audiences 
  • Ability to empathize and communicate with guardians professionally 
  • Ability to evaluate the potential business and financial impact on desired outcomes during decision making processes 
  • Ability to support high quality patient services while also balancing a budget and the fiscal responsibilities for the regional entity/affiliate 
  • Advanced problem-solving skills and the ability to think ‘big picture’ and execute defined goals and plans 
  • Ability to work and collaborate effectively with internal and external stakeholders from wide ranging backgrounds 
  • Ability to work full-time (40 hours/week), including some flexibility regarding schedule changes required to accommodate patient and staff needs 
  • Basic understanding of technology utilized in the field of ABA, including data collection software, to execute high quality services with the ability to learn and oversee practice management tools 
  • Experience and competency with Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook eMail and Calendar 
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