Hybrid Overnight Guest Services Agent (Full Time) - Waldorf Astoria Park City en Waldorf Astoria Hotels & Resorts

Waldorf Astoria is looking for an Overnight Guest Services Agent (Full Time)  to join the Front Office Team in Park City!

At Waldorf Astoria Park City, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. 

With 150 rooms, 4,000 square feet of banquet space, and 3 food and beverage outlets, this award-winning Forbes 4-Star boutique property offers elevated comfort food inspired by mountain regions from around the world. This includes a 3-meal restaurant, seasonal pool restaurant, and in-room dining.

• Classification: Full-Time
• Shift: Overnight typically from 11PM to 7:30AM - must be available to work weekends and holidays.
• Compensation: $20 per hour plus full-time benefits.

The ideal candidate will have the following:

• Passion and willingness to learn 
• Positive attitude and someone who makes our guests smile  
• Genuinely friendly and caring  
• Enjoys working as part of a team  
• Ability to handle multiple tasks at one time
• Excellent communication and organization skills
• Ability and eagerness to consistently delight and satisfy our guests

Want to learn more? Hotel Website, Hotel Instagram, Facebook, YouTube

What will I be doing?

As the Overnight Guest Services Agent, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Audit, post and balance daily cashiers' work for outlets including, but not limited to, outlets in Rooms and Food and Beverage
• Ensure credit card system reconciles to daily transaction lists
• Schedule, assign daily work, inform and train team members
• Monitor, observe and assist in evaluating team member performance

%3Cp style=%22font-family: Arial;%22%3E%3Cb%3EWhat are we looking for?%3C/b%3E%3C/p%3E%0A%3Cp style=%22font-family: Arial;%22%3ESince being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:%3C/p%3E%0A%3Cp style=%22font-family: Arial;%22%3E%26nbsp;%3C/p%3E%0A%3Cp style=%22font-family: Arial;%22%3E%26nbsp;%3C/p%3E%0A%3Cul%3E%0A%3Cli%3EHospitality - We%27re passionate about delivering exceptional guest experiences.%3C/li%3E%0A%3Cli%3EIntegrity - We do the right thing, all the time.%3C/li%3E%0A%3Cli%3ELeadership - We%27re leaders in our industry and in our communities.%3C/li%3E%0A%3Cli%3ETeamwork - We%27re team players in everything we do.%3C/li%3E%0A%3Cli%3EOwnership - We%27re the owners of our actions and decisions.%3C/li%3E%0A%3Cli%3ENow - We operate with a sense of urgency and discipline%3C/li%3E%0A%3C/ul%3E%0A%3Cp style=%22font-family: Arial;%22%3EIn addition, we look for the demonstration of the following key attributes:%3C/p%3E%0A%3Cul%3E%0A%3Cli%3EQuality%3C/li%3E%0A%3Cli%3EProductivity%3C/li%3E%0A%3Cli%3EDependability%3C/li%3E%0A%3Cli%3ECustomer Focus%3C/li%3E%0A%3Cli%3EAdaptability%3C/li%3E%0A%3C/ul%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cb%3EWhat will it be like to work for Hilton?%3C/b%3E%3C/p%3E%0A%3Cp style=%22font-family: Arial;%22%3EHilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its %3Ca href=%22http://jobs.hiltonworldwide.com/our-brands/index.php%22 target=%22_blank%22 rel=%22noopener%22%3Eglobal brands%3C/a%3E.%26nbsp; Our vision %26ldquo;to fill the earth with the light and warmth of hospitality%26rdquo; unites us as a team to create remarkable hospitality experiences around the world every day.%26nbsp; And, our amazing Team Members are at the heart of it all!%3C/p%3E%0A%3Cp style=%22font-family: Arial;%22%3E%26nbsp;%3C/p%3E%0A%3Cp style=%22margin: 0px 0px 12px; color: rgb(0, 0, 0); font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Arial;%22%3E%3Cspan style=%22font-size: 12px;%22%3E%3Cspan style=%22font-family: Verdana, Geneva, sans-serif;%22%3E%3Cstrong style=%22font-weight: bold;%22%3EThe Benefits%3Cspan%3E%26nbsp;%3C/span%3E%3C/strong%3E-%3Cspan%3E%26nbsp;%3C/span%3E%3Cspan style=%22font-family: verdana, geneva, sans-serif;%22%3E%3Cspan style=%22font-family: Verdana, sans-serif;%22%3EHilton is proud to have an award-winning workplace culture ranking%3Cspan%3E%26nbsp;%3C/span%3E%3C/span%3E%3Cspan style=%22font-family: Calibri, sans-serif;%22%3E%3Ca href=%22https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.greatplacetowork.com%2Fbest-workplaces-international%2Fworld-s-best-workplaces%2F2023%26amp;data=05%7C01%7CDiana.Simington.contractor%40hilton.com%7C76d63e15630a4f81907a08dbead64601%7C660292d2cfd54a3db7a7e8f7ee458a0a%7C0%7C0%7C638361978238366318%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C%26amp;sdata=iCWVtm%2BxS9iDNxFUmxSstmlLM90hFVNvGOsiFvMKAHg%3D%26amp;reserved=0%22 style=%22color: rgb(4, 95, 171); text-decoration: none; line-height: inherit;%22%3E%3Cspan style=%22font-family: Verdana, sans-serif;%22%3E#1 World%27s Best Workplace by Great Place To Work %26amp; Fortune%3C/span%3E%3C/a%3E%3C/span%3E%3C/span%3E%3Cspan style=%22font-family: Verdana, sans-serif;%22%3E%3Cspan%3E%26nbsp;%3C/span%3E%3Cspan style=%22color: black; background: white;%22%3EWe support the mental and physical wellbeing of all Team Members so they can Thrive%26nbsp;personally and professionally%26nbsp;in a diverse and inclusive environment, thanks to innovative programs and benefits.%3Cspan%3E%26nbsp;%3C/span%3E%3C/span%3EHilton offers its eligible team members a comprehensive benefits package including:%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px; color: rgb(0, 0, 0); font-family: %27Open Sans%27, %27Segoe UI%27, Frutiger, %27Frutiger Linotype%27, %27Dejavu Sans%27, %27Helvetica Neue%27, Arial, sans-serif; font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3E%3Cspan style=%22font-size: 12px;%22%3E%3Cspan style=%22font-family: Verdana, Geneva, sans-serif;%22%3E%3Cspan style=%22line-height: normal;%22%3E%3Cspan style=%22vertical-align: middle;%22%3EAccess to your pay when you need it through DailyPay%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3E%3Cspan style=%22font-size: 12px;%22%3E%3Cspan style=%22font-family: Verdana, Geneva, sans-serif;%22%3E%3Cspan style=%22line-height: normal;%22%3E%3Cspan style=%22vertical-align: middle;%22%3E%3Cspan style=%22background: white;%22%3E%3Cspan style=%22color: black;%22%3EHealth, dental and vision insurance%26nbsp;%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3E%3Cspan style=%22font-size: 12px;%22%3E%3Cspan style=%22font-family: Verdana, Geneva, sans-serif;%22%3E%3Cspan style=%22line-height: normal;%22%3E%3Cspan style=%22vertical-align: middle;%22%3E%3Cspan style=%22background: white;%22%3E%3Cspan style=%22color: black;%22%3ECareer growth and development%26nbsp;%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3E%3Cspan style=%22font-size: 12px;%22%3E%3Cspan style=%22font-family: Verdana, Geneva, sans-serif;%22%3E%3Cspan style=%22line-height: normal;%22%3E%3Cspan style=%22vertical-align: middle;%22%3E%3Cspan style=%22color: black;%22%3ETeam Member Resource Groups%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3E%3Cspan style=%22font-size: 12px;%22%3E%3Cspan style=%22font-family: Verdana, Geneva, sans-serif;%22%3E%3Cspan style=%22line-height: normal;%22%3E%3Cspan style=%22vertical-align: middle;%22%3E%3Cspan style=%22color: black;%22%3ERecognition and rewards programs%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3E%3Cspan style=%22font-size: 12px;%22%3E%3Cspan style=%22font-family: Verdana, Geneva, sans-serif;%22%3E%3Cspan style=%22line-height: normal;%22%3E%3Cspan style=%22vertical-align: middle;%22%3E%3Cspan style=%22background: white;%22%3E%3Cspan style=%22color: black;%22%3EGo Hilton travel discount program%26nbsp;%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3E%3Cspan style=%22font-size: 12px;%22%3E%3Cspan style=%22font-family: Verdana, Geneva, sans-serif;%22%3E%3Cspan style=%22line-height: normal;%22%3E%3Cspan style=%22vertical-align: middle;%22%3E%3Cspan style=%22background: white;%22%3E%3Cspan style=%22color: black;%22%3EBest-in-Class Paid Time Off (PTO)%26nbsp;%26nbsp;%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3E%3Cspan style=%22font-size: 12px;%22%3E%3Cspan style=%22font-family: Verdana, Geneva, sans-serif;%22%3E%3Cspan style=%22line-height: normal;%22%3E%3Cspan style=%22vertical-align: middle;%22%3E%3Cspan style=%22background: white;%22%3E%3Cspan style=%22color: black;%22%3ESupportive%26nbsp;parental leave%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3E%3Cspan style=%22font-size: 12px;%22%3E%3Cspan style=%22font-family: Verdana, Geneva, sans-serif;%22%3E%3Cspan style=%22line-height: normal;%22%3E%3Cspan style=%22vertical-align: middle;%22%3E%3Cspan style=%22background: white;%22%3E%3Cspan style=%22color: black;%22%3EEmployee stock purchase program (ESPP) - purchase Hilton shares at 15% discount%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22line-height: 1.25;%22%3E%3Cspan style=%22font-size: 12px;%22%3E%3Cspan style=%22font-family: Verdana, Geneva, sans-serif;%22%3E%3Cspan style=%22line-height: normal;%22%3E%3Cspan style=%22vertical-align: middle;%22%3E%3Ca href=%22https://newsroom.hilton.com/corporate/news/hilton-announces-new-education-benefit-through-partnership-with-guild-education%22 style=%22color: blue; text-decoration: underline; line-height: inherit;%22%3E%3Cspan style=%22background: white;%22%3EDebt-free education%3C/span%3E%3C/a%3E%3Cspan style=%22background: white;%22%3E%3Cspan style=%22color: black;%22%3E:%26nbsp;Access to a wide variety of educational credentials%3Cspan%3E%26nbsp;%3C/span%3E%3Cem%3E(ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)%3C/em%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3C/ul%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cspan style=%22background-color: rgb(255, 255, 255);%22%3E%3Cspan style=%22color: #ffffff;%22%3E%26nbsp;#LI-LR2%3C/span%3E%3C/span%3E%3C/p%3E Solicitar ahora