Hybrid Office Coordinator/Post Closing Disbursement Specialist at Sun Title Agency LLC

Description

About Sun Title

At Sun Title, we believe in creating remarkable experiences—not just for our clients, but for our team members too. We're proud to be a culture-driven company powered by trust, positivity, and a commitment to excellence in everything we do. Join us in redefining title services with warmth, integrity, and a big dose of “YES!”

Position Summary

We're seeking a dependable, detail-oriented professional to join our Grand Rapids, Michigan, Cascade Branch as an Office Coordinator / Post Closing Specialist. If you love helping people, thrive in a dynamic office setting, and bring serious organizational skills to the table, we’d love to meet you!

This role handles customer-facing responsibilities and post-closing administrative duties—including greeting clients, stocking supplies, scanning documents, and processing disbursements. If you bring high attention to detail and a collaborative spirit, we’re ready to train you for success.

Requirements

Key Responsibilities

• Provide exceptional customer service as the welcoming face of Sun Title at this location
• Communicate with clients in both English and Spanish, as needed
• Support office operations through organization, maintenance, and supply coordination
• Scan, copy, and manage closing documents and delivery logistics
• Prepare disbursements and ensure wire transfers and loan payoffs are accurate
• Collaborate cross-functionally with escrow officers, compliance, and accounting teams
• Review closing documentation for completion and accuracy
• Maintain accurate records and deliver final title insurance policies
• Use title industry software (ProForm Select) and Microsoft Office
• Serve as a backup for notary services and branch coverage

What We’re Looking For

• A true Culture Champion and YES! Advocate
• Expert communicator with strong customer service instincts—ideally in both English and Spanish
• Coachable and eager to learn
• Professional, dependable, and positive

Skills & Qualifications

• High school diploma or GED (required)
• 2+ years of office or administrative experience (preferred)
• Title, real estate, or mortgage, accounting industry knowledge, a plus
• Basic proficiency in Microsoft Office 365 (Word, Excel, Outlook)
• Willingness to obtain Notary Public commission within 1 month of hire
• Valid driver’s license
• Bilingual in English and Spanish, a plus

Physical Requirements

• Ability to sit at a desk and work on a computer for prolonged periods
• Capable of lifting boxes and setting up for events
• Occasional errands and light building maintenance

Why Work With Us?

Because you want more than just a job—you want to thrive in a workplace where your contributions matter and your growth is encouraged. We’re not just changing the game in title services—we’re building something exceptional, together.

Apply now and help us brighten the title industry—one closing at a time.