Hybrid Clinical Administrative Assistant at Universal Community Health Center

Description

 The Administrative Assistant provides essential administrative and clerical support to the Organizational Development and Compliance departments. This role ensures the efficient operation of non-clinical activities and supports internal processes across multiple departments. The ideal candidate is highly organized, detail-oriented, and capable of handling multiple responsibilities in a fast-paced environment. 

Organizational Development Support:

• Provide administrative assistance to the Organizational Development and Compliance teams.
• Support fundraising initiatives by assisting with clerical and administrative tasks.

General Administrative Duties:

• Coordinate onboarding processes for student interns and clinical rotation participants, including background checks and documentation.
• Assist with community outreach and marketing events such as health fairs and pop-up tents.
• Provide support to the Employee Engagement Committee.
• Manage inventory, organize storage areas, and distribute supplies across clinic sites.
• Handle daily mail collection and distribution.
• Facilitate weekly batch deliveries.
• Support the Accounting Department with document organization, scanning, and clerical tasks.
• Maintain appropriate supply levels by placing timely orders and managing stock.
• Assist in supplier evaluations to support cost-effective purchasing and maintain vendor relationships.
• Provide administrative support across departments as needed.
• Travel to clinics and outreach sites as required. A valid California driver's license and reliable transportation may be necessary.

Compliance Support:

• Serve as a backup for compliance orientation activities and employee communications, including drills, surveys (e.g., from eCW), and file maintenance.
• Support risk management and emergency preparedness efforts.
• Assist in managing patient grievances and monitoring satisfaction metrics.
• Contribute to organization-wide risk assessments.
• Participate in public health initiatives and serve on the Infection Prevention Committee.
• Perform additional duties as assigned by the Director of Compliance & Risk.

Requirements

• Education: High school diploma or equivalent required. Bachelor’s degree preferred. A combination of 2–3 years of relevant education and experience may substitute for a degree.
• Experience: 1–3 years of experience in an administrative or clerical role. Experience in a healthcare setting and familiarity with credentialing is preferred.
• Technical Skills: Proficient with Microsoft Office Suite or Google Workspace. 

 Required Knowledge, Skills, and Abilities:

• Excellent verbal and written communication skills.
• Strong judgment and critical thinking abilities.
• Effective time management and ability to prioritize tasks.
• High attention to detail and accuracy.
• Proficient in Microsoft Office or Google Workspace applications.
• Familiarity with EMR systems and medical terminology is a plus.
• Ability to remain calm and adaptable under pressure.
• Professional and courteous demeanor with strong interpersonal skills.
• Ability to work with individuals from diverse backgrounds.
• Maintains confidentiality and complies with HIPAA and all relevant regulations.
• Collaborative and team-oriented with a positive attitude.

Compensation:

• Pay Scale: $25.00– $28.00. Final compensation will be based on experience, education, and qualifications.
• Benefits: A comprehensive summary of benefits is available upon request.

Equal Opportunity Employer Statement:

Universal Community Health Center is proud to be an equal opportunity employer. We are committed to fostering a diverse, inclusive, and respectful workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex (including pregnancy and related conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic. This policy applies to all aspects of employment, including hiring, training, promotion, compensation, and termination.