You will be leading the design, development, integration, and optimizing enterprise-grade communication and collaboration platforms. Drive platform architecture, software and security engineering practices, and site reliability engineering (SRE) to ensure secure, scalable, and optimized systems. Champion modern engineering methodologies and contribute to technology stewardship through internal and external engagements.
Responsibilities
Lead the design and validation of secure, resilient, and optimized communication and collaboration platforms, integrating both commercial and proprietary systems with disaster recovery capabilities
Drive platform feature development applying modern software engineering practices such as Infrastructure as Code (IaC), CI/CD pipelines, and enforce secure coding, access control, encryption, and compliance standards
Define and monitor SLOs/SLIs, apply SRE best practices for scalability and performance, and lead incident response and troubleshooting across complex systems
Provide strategic guidance on platform usage and modernization, advise on new technology adoption, and contribute to external technical communities and knowledge sharing
Design and leverage APIs to enable AI agent functionality, enhancing enterprise automation and digital user experience
Requirements (Minimum Qualifications)
Degree in Computer Science/Engineering or Electronic/Electrical Engineering, with 5-6 years of relevant working experience
Proven experience and deep understanding in communication and collaboration platform architecture topologies, end-to-end stack components, and containerized environments
Platforms across Windows, Linux, and Android OS; Containerized environment (e.g., Docker, Kubernetes); Device management systems (e.g., Samsung EMM, WS1, UEM); Observability platforms (e.g., ElasticSearch)
Proficiency with modern DevOps practices and tools (e.g., PowerShell, Python, Terraform)
Expertise in developing custom applications, workflows, plugins, and APIs for enhanced functionality and integration
Experience with SRE methodologies, synthetic monitoring, and capacity planning
Nice-to-haves
Possess leadership in transitioning legacy systems to modern platforms and methodologies
Familiarity with COTS and proprietary system integration
Experience designing APIs for AI agent integration with enterprise systems
Contributions to technical communities (e.g., blogs, forums, external partnerships)
As CSIT is an agency under the Ministry of Defence (Singapore), only Singapore Citizens will be considered.
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