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Hybrid Employee Experience Concierge at Circles

Circles · Smithfield, United States Of America · Hybrid

$45,760.00  -  $49,920.00

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Circles is looking for an Employee Experience Concierge who loves working with people! This role is perfect for you if you are outgoing, industrious, and have a passion for providing the highest level of service.  

On a typical day you will research a trip to Disney World for a family of four, write an article about local restaurants in your area, host an onsite table to promote Circles, do a virtual presentation on the concierge service for a team of 20, connect with an onsite lead for an upcoming program and finish your day with finding fun events for associates to do that evening!  

The pay range is $22.00 to $24.00.00 per hour. This is a full-time, 100% on-site position with a schedule of Monday through Friday from 8:30am to 5:00pm. 

Who you are:  

  • Exceptional written and verbal communication skills 
  • Confident and outgoing 
  • Building meaningful relationships comes naturally to you. 
  • Comfortable with computers and technology 
  • Excellent listening and conversational skills 
  • Strong attention to detail and the ability to follow processes 100% of the time. 
  • Professional communicator 
  • Tech savvy 
  • Engaging 

Requirements

  • Manage and prioritize multiple tasks daily. 
  • Ability to meet/exceed productivity and quality standards. 
  • Excellent written and oral communication skills. 
  • Knowledge of Microsoft Office Suite (Word, Outlook, Excel, Teams), Internet searching, and typing 
  • Strong verbal and written communication and organizational skills  
  • Ability to adhere to schedule. 
  • Active listening 
  • Desire for continuous learning and improvement 
  • Flexibility to adapt to changing tasks/priorities. 
  • Education/ Certification:  
  • 2 years of customer service experience; prior front desk, concierge, or other hospitality experience preferred. 
  • High school diploma or GED required. 
  • Proven ability to provide quality service in a fast-paced environment. 
  • Must have reliable transportation. 
  • Perform other miscellaneous duties as assigned.

Benefits

  • Medical, dental, vision insurance starting the first day of the month after hire 
  • Long-term and short-term disability insurance paid for by Circles 
  • 401k with match 
  • Life insurance paid for by Circles 
  • Generous PTO policy - Accrue up to 15 days during your first year 
  • Paid holidays 
  • One paid day off per year to volunteer 
  • Access to discount programs 
  • Four-week paid sabbatical every five years 
  • HSA/FSA account eligibility 
  • Access to Employee Assistance Program 
  • Access to Employee Benefit Resource Groups that provide ongoing learning and mentorship opportunities 
Apply Now

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