The Data Analyst for Onyx will play a pivotal role in enhancing the value of our platform by designing, building, and maintaining standard reports and data widgets that meet the needs of both internal stakeholders and customers., - Design, build, and maintain standard reports and data widgets within the Onyx platform to meet customer and internal needs.
- Collaborate with stakeholders to identify key performance indicators (KPIs) and reporting requirements.
- Analyse data from various sources to derive actionable insights that demonstrate the impact and value of key features.
- Conduct regular data quality checks to ensure the accuracy and reliability of reports.
- Work closely with the development team to integrate reporting capabilities into the product, ensuring they align with user requirements.
- Provide feedback on data structures and reporting tools to enhance data accessibility.
- Respond to customer-specific reporting requests, gathering requirements and delivering tailored reports as needed.
- Create and maintain documentation for reports and data processes to ensure clarity and facilitate knowledge sharing.
- Assist in developing user guides or training materials related to reporting features.
- Monitor the usage and effectiveness of reports and data widgets, making recommendations for improvements when necessary.
- Identify trends and patterns in customer data to inform product development and feature enhancements.
- Stay informed about industry trends and best practices in data analysis to enhance the quality of insights provided.
- Suggest improvements to existing reporting tools and processes based on user feedback.
- Participate in team meetings to provide insights that support strategic decision-making.
Proficiency in data analysis tools (e.g. Excel, BI Tools). - Proficiency in SQL
- An understanding of data visualisation techniques.
- Strong analytical skills and attention to detail.
- Good communication skills to present findings clearly
Named by the Sunday Times as one of the UK's 100 fastest-growing private companies, we employ more than 700 team members nationwide.We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough. We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners. Want to know what it's like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers: Purpose: Make someone's bad day better Values: - Make it happen - Be accountable. Take the initiative, work fast, and do a great job.
- Strive for better - Be bold. Challenge the norm - make small improvements often.
- Win together - Be a team-player. Win together, learn together, respect each other.
33 days holiday (including bank holidays) - Personal health cash plan - claim back the cost of things like dentist and optical check ups
- Enhanced maternity / paternity / adoption / shared parental pay
- Life assurance: three times basic salary
- Free breakfasts and fruit
- Birthday surprise for everybody!
What you can expect from us At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed. From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we'll go out of our way to show how much we appreciate you.
