About RemoteRemote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.All of our positions are fully remote. You do not have to relocate to join us!What This Job Can Offer YouThis is an exciting time to join Remote and make a personal difference in the global employment space as a Manager, Field Operations, joining our Revenue Operations team. This job will offer you: - Fast-paced working environment where you can have a huge impact contributing to the overall company growth and mission of changing the way we work globally
- People management responsibilities alongside a more operational IC-focused approach
- Possibilities to expand your learnings to different business areas
- Working remotely and mainly async
What You Bring - Qualified candidates will have experience building and scaling Sales Operations in a high growth environment
- Complete knowledge and experience with forecasting and opportunity management as well as analytics in Salesforce
- Have solid project management skills including: planning work, managing details, keeping multiple tasks/projects on track, working with cross-functional stakeholders, and navigating ambiguity to deliver results
- Have an enthusiastic “roll up your sleeves” mentality
- Resolves and assesses a wide range of issues in creative ways and suggests variations in approaches based on business context
- Show excellent communication and presentation skills with the ability to communicate /translate complex concepts to non-technical audiences, adapting style to different audiences
- Team player with strong interpersonal skills and the ability to take a leadership role to challenge the status quo and bring innovation
- High ability to foster relationship building and network with senior stakeholders who are not always familiar with the subject matter often requiring persuasion
- Significant experience in a similar role
- People Management experience required
- Writes and speaks fluent English
- It's not required to have experience working remotely, but considered a plus
Key Responsibilities - Laser-focused on identifying and implementing operational and process improvements, enhancements, and system customizations that meet business needs
- Drive an insights and data-driven organization and help develop localised strategies to optimise GTM motions and drive the acquisition of new customers and the expansion of existing accounts
- Provide guidance, required reporting and sophisticated analytical insights to the leadership team to drive increased revenue growth, with a specific focus on key sales metrics, pipeline performance, and revenue forecasting
- Drive monthly and quarterly business reviews, ensuring data accuracy and piloting the content and conversation towards the most relevant insights and action items
- Drive the forecast review process at global level ensuring regional compliance with the process and leading Salesforce ‘hygiene’ efforts to ensure accurate and up-to-date data
- Work closely with the squad leads and product owners to drive priorities in region and provide a first-line of support at field-level
- Lead and coordinate a team of experts Revenue Operations Business Partners, ensuring best practices sharing, continued focus on each business area whilst creating more room for efficiencies and optimal resources allocation
- Assist directly as Revenue Operations Business Partner at least one area to determine based on alignment in light of FY25 company goals
- Assist in the development and maintenance of sales collateral, such as sales playbooks, pricing guides, and contract templates, in collaboration with specialist teams and enablement and use centralized resources to provide answers & solutions for the region
- Act as facilitator and global business expert for the annual territory design, planning and quota allocation process with the sales leadership team in accordance with the policies and tools established
- Review attainment trends for industry and geographic sales teams, and review results with sales management while providing insights designed to drive productivity and efficiency in the selling process
- Assume joint responsibility with sales management for process compliance and improvement
Practicals - You'll report to: Director, Compensation, Planning & Field Operations
- Direct reports: 4
- Team: Field Operations
- Location: EMEA or AMER East
- Start date: As soon as possible
Remote Compensation PhilosophyRemote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.The base salary range for this full-time position is $51,700 USD to $116,350 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.Application process - Interview with recruiter
- Interview with future manager
- (async) Case Study
- Interview with team members
- Interview with direct reports 1
- Interview with direct reports 2
- Interview with VP RevOps
- Bar Raiser Interview
- Prior employment verification check
- Offer
BenefitsOur full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters: - work from anywhere
- unlimited personal time off (minimum 4 weeks)
- quarterly company-wide day off for self care
- flexible working hours (we are async)
- 16 weeks paid parental leave
- mental health support services
- stock options
- learning budget
- home office budget & IT equipment
- budget for local in-person social events or co-working spaces
How You’ll Plan Your Day (and Life)We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.If that sounds like something you want, apply now!How To Apply - Please fill out the form below and upload your CV with a PDF format.
- We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
- If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.
We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.Please note we accept applications on an ongoing basis.
