Homeoffice Part Time REMOTE Call Center Agent

Employer Industry: Call Center ServicesWhy Consider This Job Opportunity

• Starting wages at $12/hr, with performance-based incentives and bonuses
• Opportunity for career development and ongoing training
• Additional pay for evening, night, and weekend shifts
• Earn a $2.50 bonus per successfully signed contract, with monthly payouts
• Top-performing agents can earn between $35,000 and $47,000 annually
• Collaborative work environment fostering innovation and mutual support

What To Expect (Job Responsibilities)

• Serve as a liaison for customers, handling inquiries and resolving issues
• Manage legal contract finalization, ensuring accuracy and compliance
• Ensure adherence to regulatory standards and company policies
• Collaborate with legal and compliance teams to escalate issues
• Analyze issues, troubleshoot problems, and provide efficient solutions

What Is Required (Qualifications)

• Minimum 1 year of customer service experience in a customer-facing role
• Minimum 1 year of legal intake experience in a law firm (preferred)
• Excellent verbal and written communication skills in English and Spanish
• Strong analytical and problem-solving abilities
• Must reside in the United States

How To Stand Out (Preferred Qualifications)

• Experience in a Call Center or Intake Department
• Ability to multitask and thrive in a fast-paced environment
• Quick learner with adaptability to changing procedures and software

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