Homeoffice Help Desk Analyst

Dice is the leading career destination for tech experts at every stage of their careers. Our client, HuMetis Technologies Inc, is seeking the following. Apply via Dice today!

• Providing Tier I support and customer assistance for a mobile application.
• Troubleshooting, reproduction, reporting, and problem resolution in both iOS and Android operating systems.
• Install the myColorado software on supported devices following defined procedures, processes, and methods.
• Employ Incident Management procedures to enter tickets into the required tracking system.