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NCR Atleos  ·  nan, · Remote

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About the job

About NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.We are looking for a Software Engineer in Johannesburg, South AfricaWe are looking for a Software Engineer to join our Professional Services team. This opportunity will be based in Johannesburg, South Africa.You will be part of a collaborative working environment where “out of the box” thinking and agility is embraced.You will join our professional services team where you will be offered the mentorship and resources required to not just deliver company value but to also draw as much value from your own experiences.So, come join us at NCR Atleos to realize your full potential and in the process shape the future of commerce.Position Summary & Key Areas Of Responsibilities

  • Actively participate in technical support operations, assisting with customer needs
  • Respond to customer requests, identifying problems, and providing the customers with all the necessary information to resolve their issues
  • Seek to understand problems and then with COE help to reproduce at lab, localize, and describe them before passing them on to software support.
  • Work extensively with the issue tracker (e.g. JIRA), searching for existing similar reports and submitting new ones.
  • Test solutions at customer premises.
  • Maintain issue tracker log for customers, per customer.
  • Support the QA processes
  • Understand how the customer will be using the system in order to include the relevant and comprehensive end-to-end user scenarios in the test plan
  • Deliver technical IT support as required to our client SW stack solution.
Basic Qualifications
  • 3-5 years of relevant working experience.
  • Bachelor’s and/ or Master’s degree in Computer Engineering, Computer Science or any other related field.
  • Knowledge and experience in one (or more) of the following: C# .NET, Java.
  • Knowledge and experience in one (or more) of the following: JavaScript, HTML5, CSS3.
  • Strong understanding of object-oriented programming.
  • Excellent problem solving and analytical skills.
  • Proven ability to design and develop large scale, complex applications.
  • Ability to work from rudimentary requirements and specifications.
  • Excellent teamwork and collaboration skills.
  • Fluent communication in English language, in both verbally and written.
Offers of employment are conditional upon passage of screening criteria applicable to the job.EEO StatementNCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.Statement to Third Party AgenciesTo ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

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