Homeoffice Program Assistant

Our client is seeking an innovative, creative, and tech-savvy Program Assistant to join the team and support the Director. As a Program Assistant, you will play a critical role in managing our client and tutor databases, communicating effectively with stakeholders, and ensuring a seamless client experience. This remote position requires availability to work with the Mountain Time Zone and a proactive approach to problem-solving and program management.

Key Responsibilities:

• Respond to inquiries via phone, text, or email correspondence in a timely and professional manner.
• Manage and update client and tutor databases, ensuring information accuracy and organization.
• Create and distribute weekly newsletters, highlighting updates, programs, and resources.
• Participate in interviews and assist with client retention programs to enhance engagement and satisfaction.
• Support the Director in planning and executing various program initiatives and events.