Job description:Job Title: National Account Manager
Work Location / Type: Ireland / Remote
Benefits:
- Competitive Salary + Bonus
- Irish Life Pension
- Employee Assistant Programme
- Cycle to Work scheme
- 26 days holiday + bank holidays
- Fully Remote (HomeWorking contract)
About the company:
LIPTON Teas and Infusions is the world’s largest tea business, with world-class, purpose-driven brands such as Lipton, Pukka, Tazo, Lyons, T2 and PG Tips. We are truly united in one purpose: growing a world of wellbeing and creating value for all and the planet.🌍
If you’re a diverse thinker who takes personal ownership to connect ideas and make impactful things happen, someone who shares our values around humanity and courage and someone who enjoys a good cuppa tea (on the house!), then we could be a good match!
We have an exciting opportunity to join our busy team in Ireland as a National Account Manager. You will work to ensure the highest level of service for key customers in grocery and discount channels and work closely with our Commercial operations lead, category management, finance, order to cash & marketing teams in building and executing successful plans for Lipton teas & Infusions.
Key Responsibilities:
- Development of key joint business plans and relationships at customer head office level.
- Management of price promotions and other trade spend in line with budgets and established procedures.
- Work collaboratively with UK counterparts to share learnings.
- Achievement of targets for Gross margin, Gross profit & Turnover.
- Develop and execute strategic customer account plans to drive sales within the Black & FGH tea categories.
- Negotiate and influence commercial processes to agree contracts, JBPs, promotional plans, NPD and share of space across your customer base.
- Be a champion for the customer, developing cross functional plans and enabling a culture of customer focus across the business.
- Hold overall responsibility for all agreed customer projects to ensure that they continually exceed customer & internal expectations.
- Continuously analyse performance and stay ahead of FMCG trends to deliver clear insights and implement necessary actions for change within your set of accounts.
- Ensure communication throughout the business is prompt.
- Ensure administration tasks are fulfilled (pricing, promotions, invoicing) and financial spends are carefully managed.
Qualifications & Experience:
- Understanding the wider Irish FMCG landscape in ROI with 2-3 year in National accounts role or similar preferable.
- A positive, pro-active & growth mindset, and a solution focused "can do" approach.
- Ability to learn from sales executions and to adapt and optimise plans based on these learnings.
- Excellent track record of success, growing accounts and relationships.
- Strong attention to detail, with excellent communication, negotiation, organisation and presentation skills.
- Track record of managing their own P&L, JBP and promotional activities.
- Strong analytical skills and the ability to interpret sales data and market trends.
- Highly organized, with strong attention to detail and the ability to manage multiple tasks simultaneously.
- Self-motivated and excellent levels of energy and drive and passion.
- A capacity to act quickly and keep decision making simple, not afraid to make decisions and have a natural curiosity to change.
- Homeworking with ability to commute to team and customer meetings no more than 10% of time.
What to expect from us:
We know that the whole recruitment process can be stressful, so we promise to make it as straightforward as possible. Our process is usually 2-3 stages (depending on the seniority of the role) and we are aiming to review every CV within 2 weeks.
We are also an equal opportunity employer – we promote diversity and inclusion in our workplace and welcome applications from people of all backgrounds regardless of gender, race, sexual orientation, national origin, disability, religion, and age.
