Hybrid Senior Software Solution Engineer, Networking Senior Software Solution Engineer, Networking with verification
NVIDIA · Switzerland, Switzerland · Hybrid
About the job
The Solution Engineers spend approximately 50% of their time helping customers with their most complex problems and 50% of their time doing development related work. This individual should have proven grasp of datacenter and networking technologies, to provide comprehensive solutions for complex installations, maintenance, or operations for a broad scope of leading-edge networking products.
What You'll Be Doing
- Triage customer issues involving DGX clusters, network adapters and DPUs, including both InfiniBand and Ethernet technologies.
- Take ownership and drive critical customer issues to resolution
- Collaborate with engineering to document, recreate and solve issues.
- Develop features and tools as part of solution engineering efforts to support all Enterprise Service offerings including InfiniBand, Ethernet, and GPU server technologies.
- Bring independent analysis, communication, and problem-solving to customer experience.
- B.Sc. in Computer Science, Electrical Engineering, Computer Engineering, or related field (or equivalent experience).
- 7+ years system software development and troubleshooting experience, ideally with some customer facing.
- Experience developing with C/C++ in Linux userspace and/or embedded software.
- Very good familiarity with Linux OS (tools, utilities, kernel functionality).
- Very good familiarity with networking protocols (ETH, IP based, L2/3/4 protocols).
- Intellectual curiosity, positive attitude, flexibility, analytical ability, self-motivation, and team-oriented.
- Professional-level communication skills, interpersonal skills with a passion to solve problems.
- InfiniBand, OFED, MOFED, RDMA, ROCE and GPU Technology
- Clustering or HPC Data-Center technologies including Upper Layer Protocols (i.e., NCCL, MPI/UCX)
- Server related areas such as Virtualization, HW offloads, Network Acceleration libs, Storage, Performance, etc.
- Expertise with shell scripting (Python/Bash)