Hybrid User Research Manager User Research Manager with verification

Who We Are

At Fortis Games we aspire to make great games that bring people together while redefining how game companies work. We believe in building a sense of belonging through our games, their communities, and how we operate and treat each other. Through our game communities, we will create powerful connections and lasting memories. We will foster a culture of diversity, equity and belonging where together our diverse skills, experiences and backgrounds impact the games we make.

We are an early but mighty organization with a leadership team of game industry veterans. There are many opportunities for you to have a big impact on the products we'll be making as well as the overall direction of the company. If you're passionate about tackling difficult problems with direct and thoughtful communication and team first mentality, we may be the right place for you.

About The Role

As a Research Manager, you will develop and execute a comprehensive research strategy to gather insights into player behavior, UI/UX, market(ing) trends and audience motivations for an extended portfolio of launched and in production titles.

You will perform end to end research studies, including qualitative and quantitative research methodologies and analytics, while collaborating with product managers, game designers, marketing teams, community team, analytics, and developers to integrate research insights into decision-making and design processes.

What You’ll Achieve

• Identify key research questions and methodologies, aligning them with business objectives, product development stage and product hypothesis
• Particular focus on collaboration with our Community Development team
• Excel in providing actionable insights from the research findings. Be driven by data, and present findings openly and sensibly to key stakeholders
• Provide guidance on target audiences, motivational frameworks, feature prioritization, game design improvements, and player engagement strategies
• Stay informed about industry trends, competitor activities, and emerging market opportunities
• Conduct market research to inform product development and marketing strategies
• Create and maintain comprehensive reports and documentation of research findings, methodologies, and recommendations
• Communicate research results effectively to both technical and non-technical stakeholders & across teams and functions
  
  
  

What You’ll Need To Be Successful

• Significant experience in consumer insights, user research, or market research in the gaming industry
• Bachelor's or Master's degree in a related field (e.g., Psychology, Market Research, Data Science, HCI)
• Proven experience leading research projects from inception to completion
• Strong analytical skills and expertise in research methodologies, including both quantitative and qualitative approaches
• Excellent communication and presentation skills
• Proficiency in data analysis tools and software (e.g., Excel, SPSS, R, Python)
• A passion for gaming and a deep understanding of player behavior and gaming trends
  
  
  

Why join us

There are many reasons to join us, but here are a few:

• We strongly believe we are changing how games studios operate and at the core of what we do is making great games that create a connected community
• We're not just about making Games Where You Belong. We're also about building communities where our people belong. That's why Fortis is a thriving environment that celebrates diversity, embraces inclusivity, and fosters growth.
• Build and grow with a seasoned team of accomplished talent who have left an impactful mark in their disciplines, both in and out of gaming
  
  
  

Fortis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.