About the job
POS-25474
HubSpot’s GTM Strategy & Ops team is seeking a Sales Support Specialist to join their growing team. This person will report to the Enrichment & Operations Manager and will be primarily defined by work in assisting sales reps and managers to work through issues in our systems, and processes and contributing to cross-functional projects to improve internal efficiency.
The team is looking for candidates interested in changing how companies do business from the inside out. You should have strong analytical skills, a process and systems-oriented mindset, be extremely well organized, and be able to facilitate cross-organizational collaboration to drive actionable and measurable results. Strong candidates must have the ability to adapt quickly to the evolving needs of a high-growth SaaS business and create pragmatic and innovative solutions to complex business problems.
In This Role, You’ll Get To
If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.
India Applicants: link to HubSpot India's equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.
You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.
Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot.
By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.
HubSpot’s GTM Strategy & Ops team is seeking a Sales Support Specialist to join their growing team. This person will report to the Enrichment & Operations Manager and will be primarily defined by work in assisting sales reps and managers to work through issues in our systems, and processes and contributing to cross-functional projects to improve internal efficiency.
The team is looking for candidates interested in changing how companies do business from the inside out. You should have strong analytical skills, a process and systems-oriented mindset, be extremely well organized, and be able to facilitate cross-organizational collaboration to drive actionable and measurable results. Strong candidates must have the ability to adapt quickly to the evolving needs of a high-growth SaaS business and create pragmatic and innovative solutions to complex business problems.
In This Role, You’ll Get To
- Work with the sales representatives to support the day-to-day operational management of moving transactions through the sales process; starting as leads and eventually converting to customers.
- Guarantee the data accuracy objectives by enriching accounts while following the established guidelines.
- Manage, follow up, and support cases submitted by sales reps and Sales Managers.
- Contribute to long-term projects aimed at improving internal efficiency or sales rep productivity.
- Build a strong internal network of stakeholders and resources that can help drive effective change.
- Practice your critical thinking and actively propose new ways to walk the walk.
- 12 to 24 months of experience in data analysis, consulting, customer-facing, or tech support roles.
- Experience using a CRM (Hubspot, SFDC, Genesys, Zoho, others).
- B.A. or B.S. degree.
- Strong analytical and communication skills with the ability to effectively articulate back.
- Strong reading and writing comprehension skills.
- A solid interest in developing process automation skills.
- Fanatical attention to detail and results-driven.
- Clear long-term career goals.
If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.
India Applicants: link to HubSpot India's equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.
You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.
Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot.
By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.
