Homeoffice Data Insights Analyst - Healthcare

About The Role

The Data Insight Analyst is responsible for acquiring, managing, and analyzing data that will be presented to internal teams, clients, and partners. The Analyst leads the onboarding of electronic data trading partners and is responsible for the success of trading partner implementations. The Data Quality Analyst monitors client data submissions and communicates with them to resolve data quality issues.

Requirements

- Develop reports and analytics using data from data warehouses and Salesforce using Excel, SQL, Tableau, and other reporting/analytics tools.

- Provide consultative insights:

- Analyze data to identify patterns and trends over time.

- Compare data from different categories to identify relationships or correlations.

- Apply statistical analysis to identify patterns and relationships in the data.

- Provide context and explanations for the data by using visualizations and narrative descriptions.

- Identify outliers or anomalies in the data and investigate their causes.

- Review and QA data/reports before they are provided to the client (internal/external).

- Communicate directly with the customer on data needs and key deadlines.

- Research and identify data quality issues.

- Manage ongoing, incoming partner requests and questions regarding data specifications.

- Configure mapping tools to support translation from source data to the desired format, including testing of tools and providing clear documentation to internal resources and customers.

- Act as a resident expert for data requirements/specifications internally and for the client as needed.

- Stay informed and up to speed with ongoing changes and evolution of assigned program data specifications.

- Lead web-based trainings regarding data specifications and requirements for clients/partners.

Qualifications

- Self-starter, an individual who is not fully dependent on direction to fulfill the functions of the role.

- Thrives in an entrepreneurial-like environment.

- Experience with Tableau and Salesforce reporting is preferred.

- Experience with healthcare and/or pharmacy data is preferred.

- Proficiency in Microsoft Excel and SQL is a must.

- Previous client-facing experience is a must.

- Must be extremely responsive and able to work under pressure in crisis situations with a strong sense of urgency.

Benefits

- Supportive, progressive, fast-paced environment

- Competitive pay structure

- Matching 401(k) with immediate vesting

- Medical, dental, vision, life, & short-term disability insurance