Homeoffice Senior Partner Account Manager

Help us bring people and businesses together Our SaaS platform enables multi-location brands and businesses to boost their online presence. From big to small, from Adidas to ZenPark, our client base contains some of your favourite brands as well, we bet. The Past, Present & Future The Past: Uberall was founded in 2013 by David Federhen and Florian Hübner, two longtime friends with a vision to improve customer experience across the online and offline worlds. They created a platform that connected companies with local customers in the digital-first moment. The Present: We're on a mission to empower businesses to thrive locally, and believe every business deserves success, regardless of size or location. Simply put, our location marketing platform exists to help our customers get found online and connect with customers through search, discovery, engagement, and conversion. The Future: We're a growing company with a bright future, and our journey to become the global leader in location marketing is well underway. We have a passionate and diverse team, a comprehensive, intuitive platform, and a clear vision for the future. We're looking for talented and passionate people (like you ?) to join us on our journey. You and us We are approaching 400 Uberallers, with 50+ different nationalities, who live and breathe our three core values: ? GROW TOGETHER ⛰ DEMONSTRATE PASSION & PERFORMANCE ✊ BE BOLD & DRIVE CHANGE So, what are you waiting for? If you're passionate, driven, and ready to be bold, we want you on our team! Apply now and let's grow together.? As Senior Partner Account Manager you will support and develop our partner business in North America. A trusted ally and experienced digital marketing consultant to our partners, you will support all stages of the partner life cycle, including onboarding. You will facilitate cross-selling and upselling, establish business reviews and take care of contract renewals. Leveraging your knowledge of the Uberall products as well as your partner’s business model, you add value to their organization and help them grow over time. Your responsibilities:

• Manage and grow a strategic book of business for Uberall channel and reseller partners in North America.
• Oversee relationship management (internally and externally).
• Deliver growth by identifying and helping to execute your partners’ upselling and cross-selling potential.
• Assess, escalate and resolve partner issues in a timely and effective manner.
• Work with internal teams to ensure your partners’ targets and performance metrics are met.
• Introduce a regular cadence with each individual partner to present reviews and reporting.
• Present new features and iterations of our solution to your partners and keep them updated on new channel opportunities.
• Leverage your partners’ feedback to collaborate with internal departments on the ongoing improvement of partner related business processes.
  
  

Your profile:

• 3+ years experience in one or more of the following fields: partner management, client success, or account management, ideally related to software/SaaS products, online marketing products .
• Outstanding communication skills in English, both verbal and written.
• Problem solving skills, combined with strong business judgement.
• Ability to identify and drive new business opportunities with existing partners.
• Strong analytical skills to make decisions based on data.
• Able to manage your workload efficiently and independently, while still being a good team-player.
• Strong working knowledge of CRM (SalesForce), Google Sheets and Presentations (or similar) is essential.
• Know how to translate numbers and data into suggestions and actions.
  
  

What we offer: ? A mission with meaning and purpose At Uberall, we foster genuine connections between local businesses and people. Our diverse team allows us to win together with our partners, co-workers, and customers. Speaking of our customers, they’re some of the most recognizable businesses in the world. ? A truly human culture We’re famous for our culture. Uberallers live by our values of mutual respect and boldness. We’re open, collaborative risk-takers with a whole lot of passion and grit. ??‍♀️ Flexibility to fit your lifestyle Want to come to an office for collaboration? We’ve got space for you in Berlin, Amsterdam, Barcelona, Detroit, and London. We also offer co-working access in Montreal, Paris, LA and San Diego. Prefer to work remotely? Fine by us! Bonus points if we meet your pets in a video call. If working from another country is legally possible for you and within a reasonable time zone, we happily support work-ations. ? A piece of the pie Our pay & perks are competitive, and you better believe we review them on the regular to make sure they stay that way. We grow together, so of course all Uberallers are part of our long-term incentive program through VSOP/ESOP. ♺ Emotional and intellectual connection Events and alignment sessions - YES and YES. With the team, cross-functions, regional, you name it - we love bringing people together. Uberallers share a LOT of hobbies. Whatever you’re into – reading books, baking, heavy metal, fostering kittens . . . you’ll find kindred spirits on our team. ? Health and Wellness We prioritize your wellness with generous holiday time, paid parental and circumstantial leave, and individualized health and wellness opportunities depending on your location. ⭐️ All-access pass Get immersed in Uberall from day one. Your onboarding is packed with a deep dive into our values, insights into all our departments, and a chance to ask the CEO anything. We come together monthly for our town hall and product showroom so you’re always in the know. ? Everyday growth We support you on your non-stop learning journey. We offer development dialogues, live workshops on topics like resilience and feedback, and a Leadership Academy to make sure our leaders have all the tools to bring out the very best in teams. We also invest in your growth with a learning grant program reinforcing our commitment to fostering a culture of continuous learning. ? Top-of-the-line tech MacBook Pro, magic mouse, 2nd screen . . . Need anything else? Let the People & Culture team know. Remember our "Grow Together" value from the beginning of the ad? We mean it. ??✊ Everything starts with getting in touch. The best way to express your interest is by applying online. We will be carefully reading your profile and can't wait to hear from you. In the meantime, let our "life@uberall" social accounts give you some real-life impressions. ? Diversity, Equity, Inclusion & Belonging: At Uberall, we believe inclusion unlocks the potential of diversity. It’s right there in our number one core value – Grow Together. Sure, we’re approaching 400 unique people with over 50 nationalities working in 30 different countries, but we’re all Uberallers. That means we’re collaborative, open-minded, and assume positive intent in everything we do. We don’t judge, and we don’t exclude. Our flexible ways of working are designed to make sure each and every Uberaller belongs and thrives, no matter their background, abilities, or lifestyle. We don’t just think inclusion makes us stronger, we KNOW it.