Homeoffice Solution Specialist with verification

Bridgit is a community of hard-working people who want to make a difference in the construction industry. Some of us have been here since the early days, while some joined more recently. Our average tenure is 3+ years and every employee survey tells us that our team loves the people they work with at Bridgit. We are proud of our average tenure but we also know that there is no such thing as ‘one size fits all’ and sometimes individual and organizational goals simply don’t align.

We can talk about the perks and benefits that our team members are entitled to but those are icing on the cake. What you really get out of our environment is OPPORTUNITY - to build your career portfolio, to affect change (in your own team and in an industry as big as construction), to touch and solve problems you otherwise wouldn’t have known, to grow in ways you probably haven’t thought of. Here’s the fine print though - opportunities are only as big as the heart you put into it. That’s why we’re not for everyone.

In the last 3 years, our team members have been part of reaching the following milestones:

• A successful product pivot and building a market-winning position
• Series B Financing
• Top tier performance across all SaaS Metrics
• Paving the path to profitability
• The transition to remote-first working environment

Bridgit is like a big personality that walks into a room - you either love it or you hate it, but there’s no way you’ll ignore it. When loved, we’re loved fiercely. The ones who succeed here know how that feels.

What you will do

As a Solutions Specialist , you’ll design, develop, test and implement integrations for our customers. You will work with internal teams and customers directly to ensure we deliver optimal solutions on time.

You can expect to:

• Develop a deep understanding of Bridgit Bench, our customers, their data workflows and the key problems they are trying to solve with integrations
• Gather requirements, outline field mappings, build, troubleshoot and test integrations with multiple partner systems
• Work directly with customers to develop integration solutions based on their tech stack and workflows
• Document and maintain existing integrations to ensure they are up to date and evolve with our product
• Be a trusted advisor to our customers in data, automation, software solutions, and Bridgit Bench
• Collaborate with product and engineering teams on API enhancements
• Support new automation initiatives to help the team scale

What you need to succeed

• Self-driven commitment to keep learning as our product and customer needs evolves quickly
• Creative problem solving skills resulting in practical and innovative solutions
• Excellent communication skills, explaining a technical solution to a non-technical stakeholder
• A curious mindset and agile approach, able to adapt in a dynamic environment

What you will bring

Current and future Bridgitrons embody these core values:

• Build Together, Win Together: Committed to pursuing the best outcomes and advancing toward shared goals. When faced with challenges, they maintain composure and reliability and work as a team. Proactively remove roadblocks to maintain momentum and achieve goals. As a team, they embody a solution-oriented attitude and drive to win.
• Take Action, Drive Impact: Ensure efforts contribute directly to goals. Step up and offer innovative solutions to overcome obstacles and improve processes. Leverage the ability to think independently and strategically. Navigate uncharted territory effectively while also laying a foundation for sustainable growth and success.
• No Grit, No Pearl: Embrace the gritty aspects of the journey to success. Pitch in wholeheartedly and recognize that no task is beneath us when it contributes to Bridgit’s collective success. Believe that confronting ambiguity or adversity with determination, not only strengthens resilience but also fosters growth, driving continuous improvement and achievement.

Does that sound like you? Great! Keep reading.

• You have 5+ years experience working in SaaS in a customer facing or technical role
• You have 2+ years experience working with at least one iPaaS (e.g. Workato, Mulestoft, Boomi, etc.)
• You are able to work with large, complex, data sets, drawing insights and making connections
• You understand REST API’s, iPaaS, and the SaaS industry as a whole
• You have experience assisting customers in overcoming technical challenges
• You have the desire to advance in software development skills
• You enjoy learning new technologies and solving problems
• You have excellent communication skills, both written and verbal
• Bachelor’s Degree in Computer Science or related field

What you will enjoy

• A collaborative, autonomous environment where you can make an impact quickly
• A culture that encourages innovation and professional growth
• Competitive salary and equity options
• Perks and benefits including unlimited vacation, 4-hour Fridays and extended long weekends

Bridgit values diversity and believes that our strength comes from including the perspectives of all kinds of contributors. We encourage people from underrepresented communities to apply, including racial minorities, 2SLGBTQIA+, and those with disabilities. Accommodations are available during all stages of the recruitment process, please advise us of any needs as required.

About us

Founded in 2012, Bridgit is a privately held Series B company, having raised over $43.5 million CAD in funding, from investors like Camber Creek, Export Development Canada, Salesforce Ventures, Storm Ventures, and more.