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Clinical Quality and Risk Coordinator - ON SITE

Desert Parkway Behavioral Healthcare Hospital · Las Vegas, Vereinigte Staaten Von Amerika · On-site

  • Optionales Büro in Las Vegas
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Description

Desert Parkway Behavioral Healthcare Hospital is dedicated to delivering compassionate, safe, and high-quality care to our community. We are committed to fostering a culture of safety, continuous improvement, and regulatory excellence. We are currently seeking a dedicated and detail-oriented Clinical Quality and Risk Coordinator to join our team and make a meaningful difference in patient outcomes.

The position is responsible for incident investigation, data analytics, regulatory compliance monitoring, and CMS aligned grievance management. This role requires clinical judgment or formal regulatory/quality training to interpret behavioral health events, identify trends, and support organizational risk mitigation strategies.

KEY RESPONSIBILITIES:

Clinical/Regulatory Investigation & Analysis

  • Conduct clinical‑level incident investigations (self‑harm, elopement, medication events, restraint/seclusion).
  • Perform root cause analyses (RCA, FMEA).
  • Evaluate clinical documentation for accuracy and regulatory compliance.
  • Identify system‑level contributing factors and corrective actions.
  • Collaborate with Nursing, Medical Staff, and Clinical Services on high‑risk events.

 Data & Trend Analytics

  • Analyze incident data using statistical methods.
  • Develop trend reports, dashboards, and risk profiles.
  • Identify emerging patterns requiring intervention.
  • Review and document within the incident reporting application.
  • Present findings to leadership and committees.

 Regulatory Compliance

  • Monitor compliance with CMS, Joint Commission, and state regulations.
  • Support survey readiness and mock tracers.
  • Assist with policy development and regulatory updates.

Complaint and Grievance Management

  • Manage complaint and grievance intake, documentation, and timelines.
  • Ensure CMS‑compliant investigation and written responses.
  • Track complaint and grievance trends and identify systemic issues.

Requirements

  • Valid Nevada licensure as a RN or LPN required
  • Certification in healthcare quality, compliance, or risk preferred
  • Minimum three (3) years previous experience in healthcare regulatory compliance, quality, or risk required
  • Hospital experience required; behavioral health clinical experience preferred
  • Previous experience analyzing incident data, developing dashboards and identifying trends required
  • Experience with incident investigation and RCA methodology
  • Experience with survey readiness activities (CMS, Joint Commission, or state)
  • Experience using incident reporting systems and managing data integrity
  • Knowledge of CMS grievance regulations, to include CMS-aligned investigation, documentation, and written responses
  • Ability to interpret clinical documentation and apply regulatory standards

Benefits

A full benefits package is available the first of the month following just one month of employment.

Desert Parkway offers competitive benefits for full-time employees to include:

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401K Retirement Plan
  • Healthcare spending account
  • Dependent care spending account
  • PTO Plan with holiday premium pay
  • Discounted cafeteria meal plan
  • Life insurance (including plans for spouse and children)
  • Short- and long-term disability (with additional buy-in opportunities)
  • Pet Insurance
  • Identity Theft Insurance