Slack-communication-and-collaboration Remote- & Homeoffice Jobs in Irland

Remote Project Manager / Success Manager Project Manager / Success Manager

Braintrust · European Union · Ireland · Remote

Europe, Middle East and Africa

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Europe, Middle East and Africa
Europe, Middle East and AfricaJob DescriptionEurope, Middle East and Africa

Europe, Middle East and AfricaLooking For:Europe, Middle East and Africa

Europe, Middle East and AfricaWe are looking for passionate Europe, Middle East and AfricaClient Success Managers/Project Managers with design project experienceEurope, Middle East and Africa who would like to work with a leading creative agency, who works with top brands in our client’s industry.Europe, Middle East and Africa

Europe, Middle East and AfricaWe are looking for project managers/account managers with superior project management skills who have experience working in a fast-paced agency culture, can manage the success of projects and keep clients happy, while working on fun creative projects.Europe, Middle East and Africa

Europe, Middle East and AfricaWho We Are:Europe, Middle East and Africa

Europe, Middle East and AfricaWe are an established creative agency (NUEXcreative.com) specializing in Branding and Packaging for consumer product goods clients. We work with some of the biggest brands in the cannabis, hemp, and vape industry. We also work with other consumer product goods companies and are looking to expand to more CPG industries.Europe, Middle East and Africa

Europe, Middle East and AfricaWe also have a sister company that specializes in Branding and Websites for financial services companies. We may need your help with the sister company as well.Europe, Middle East and Africa

Europe, Middle East and AfricaManagement Style:Europe, Middle East and Africa

Europe, Middle East and AfricaCollaborative, supportive, and empowering. Expectations are high, but they're always fair and balanced with the understanding, guidance, resources, and support necessary to achieve them.Europe, Middle East and Africa

Europe, Middle East and AfricaTeam members are encouraged to innovate on their roles, share ideas and feedback even if it's 'out of their lane' and seek clarity when needed.Europe, Middle East and Africa

Europe, Middle East and AfricaTeam members should be output-oriented, focused on quality, and be able to give and receive feedback and criticism without taking anything personally or emotionally, while staying professional and courteous to each other. Everyone should be output-oriented, focused on the highest quality delivery in everything you deliver.Europe, Middle East and Africa

Europe, Middle East and AfricaWe encourage a collaborative and fun environment, where everyone is can have fun being creative on really exciting projects!Europe, Middle East and Africa

Europe, Middle East and AfricaKey Role Ownership:Europe, Middle East and Africa
  • Europe, Middle East and AfricaProject Management
  • Europe, Middle East and AfricaAccount Management / Client Success ManagementEurope, Middle East and Africa

Europe, Middle East and AfricaRequirements:Europe, Middle East and Africa
  • Fluent in English (written and oral)Europe, Middle East and Africa
  • Able to Work and take client calls in U.S. Time Zone (Pacific Time Zone)Europe, Middle East and Africa
  • Professional Project Management experienceEurope, Middle East and Africa
  • Design project experienceEurope, Middle East and Africa
  • Proficient in Lean, Agile project managementEurope, Middle East and Africa
  • Team Management expertiseEurope, Middle East and Africa
  • Agency experience, experience working in a fast-paced environment for a design, creative, marketing, or other B2B service agencyEurope, Middle East and Africa
  • You have to be willing to undergo training on all our systems and processes and be able to teach our clients what you learnedEurope, Middle East and Africa
  • You are ready, willing, and excited to role play and practice communication and sales techniques to sell clients on an idea, strategy, concept, or new initiativeEurope, Middle East and Africa
  • You are comfortable speaking and listening to people from all over the worldEurope, Middle East and Africa
  • You are confident in your ability to not only make decisions on the fly, but also give clients advice or push back on their ideasEurope, Middle East and Africa
  • You have excellent written and verbal English skills.Europe, Middle East and Africa

Europe, Middle East and AfricaNice To Have:Europe, Middle East and Africa (but not required)Europe, Middle East and Africa
  • Professional Project Management Certifications (PMP or others)Europe, Middle East and Africa
  • Experience with Zoom video call softwareEurope, Middle East and Africa
  • Experience with Asana softwareEurope, Middle East and Africa
  • Experience with Google Workplace software, like GMail, Drive, Calendar, etc.Europe, Middle East and Africa
  • Experience with Skype and Slack softwareEurope, Middle East and Africa
  • You have previous experience in an Account Management role or worked in the Hospitality or Service industryEurope, Middle East and Africa
  • Design project management experience, or managing creative projectsEurope, Middle East and Africa

Europe, Middle East and AfricaRole Responsibilities:Europe, Middle East and Africa
  • Write and manage project requirements, client feedback, and other project management/client documentsEurope, Middle East and Africa
  • Host or attend client meetings via Zoom callsEurope, Middle East and Africa
  • Take notes during meetingsEurope, Middle East and Africa
  • Communicate between designers, team, and clientsEurope, Middle East and Africa
  • Manage client documentsEurope, Middle East and Africa
  • Serve as the main point of contact for client communications and quickly build relationshipsEurope, Middle East and Africa
  • Perform onboarding calls with new clients to get them acquainted with our process and gather information to be used by our fulfillment teamEurope, Middle East and Africa
  • Perform check-in calls weekly or bi-weekly with existing clients to provide project updates, mitigate risks, gather dependencies from clients, take notes, and provide post-meeting recap emails to clients and internal teamEurope, Middle East and Africa
  • Respond to all client questions in a timely and concise manner (within one business day)Europe, Middle East and Africa
  • Manage Asana (project management software) project and task statuses, assign tasks, update feedback and action items from notes, manage project/task templates, and manage overall Asana board updatesEurope, Middle East and Africa
  • Problem solve and manage crisis situations. Be able to keep the temperature low with problem clients and find a win-win situation for problemsEurope, Middle East and Africa
  • Coach clients through tough situations with our tactics and strategies that we emphasizeEurope, Middle East and Africa
  • Act as a liaison between our internal delivery team and clients to ensure exceptional client service as it relates to industry insights, campaign analysis, best practices, and strategic recommendationsEurope, Middle East and Africa
  • Implement upsell and retention strategies to help grow the business, encouraging clients to take action on other products and services that could be beneficial to themEurope, Middle East and Africa
  • Have fun on projects and create a fun and collaborative environment for our team and clientsEurope, Middle East and Africa

Europe, Middle East and AfricaPerks:Europe, Middle East and Africa
  • 100% Remote, Work from HomeEurope, Middle East and Africa
  • Full-Time Contractor RoleEurope, Middle East and Africa
  • Creative, Fun ProjectsEurope, Middle East and Africa
  • Learn and grow your skill to the next levelEurope, Middle East and Africa
  • Be part of a successful team that is a leader in our clients’ industry, working with top brands in their industryEurope, Middle East and Africa
  • Opportunity for bonuses based for accomplished KPI’s, client lifetime value, and company profitsEurope, Middle East and Africa
Europe, Middle East and Africa
Europe, Middle East and Africa
Europe, Middle East and Africa