Director of Association Solutions bei Engagifii

Description

About Engagifii

Engagifii is a modern association management and government affairs platform built specifically for professional associations and nonprofits.

For more than 25 years, we have partnered with associations across the country to support membership, operations, advocacy, professional development, communications, events, and organizational growth.

Our customers are mission-driven organizations with complex structures, thoughtful leadership teams, and long-term strategic goals. We earn business through credibility, industry expertise, trusted relationships, and a deep understanding of how associations operate.

At Engagifii, we believe the best conversations happen when operational experience, strategic thinking, and relationship management come together to help organizations grow and evolve.

About The Opportunity

Professional associations are evolving rapidly.

Member expectations are changing. Advocacy efforts are becoming more complex. Association staff teams are being asked to accomplish more with fewer resources while modernizing operations across membership, events, communications, education, and engagement.

At Engagifii, we partner with associations across the country to help solve these challenges.

We are seeking a Director of Association Solutions to serve as a trusted advisor to association leaders evaluating organizational growth, operational modernization, member engagement strategies, and technology transformation initiatives.

This role is intentionally designed for professionals who understand the association industry — specifically individuals who have worked within associations, nonprofits, membership organizations, and related industries.

Rather than managing operations for a single organization, this role provides the opportunity to work alongside executive leaders from associations across the country, helping guide important organizational decisions while building long-term industry relationships.

This is not a transactional sales role. It will help Engagifii grow through deep, strategic partnerships with our current and prospective customer associations by providing a very high quality service that is delivered with intention and a high degree of ethics.  

Success comes from credibility, professionalism, emotional intelligence, strategic thinking, and the ability to guide thoughtful organizational conversations.

Why This Role Is Different

Many association professionals reach a point where they want to expand their impact beyond a single organization.

This role offers the opportunity to:

• Work with association leaders across multiple industries and states
• Influence strategic organizational decisions
• Become deeply involved in industry trends and operational innovation
• Build executive-level relationships throughout the association space
• Combine operational expertise with strategic consulting and business leadership
• Help associations modernize and improve how they serve their members
• Transition into a more strategic, externally facing leadership role with strong professional and financial growth potential

We value association experience because our customers expect to work with people who genuinely understand their world.

The Role

The Director of Association Solutions serves as the primary relationship owner for prospective customers throughout the evaluation and decision-making process.

This role focuses on helping association leaders identify operational challenges, evaluate strategic opportunities, and understand how technology can improve organizational effectiveness, member engagement, communication, advocacy, and long-term growth.

You will lead discovery conversations, guide stakeholder alignment, manage relationships across multiple departments and leadership levels, and help organizations navigate complex decisions with confidence and clarity.

You will partner closely with Engagifii’s internal solution and product experts who lead platform demonstrations and technical discussions.

This role also serves as a visible representative of Engagifii within the association industry through participation in conferences, webinars, executive discussions, and educational events. Successful individuals in this role will contribute thought leadership and strategic insight on topics impacting associations, including operational modernization, member engagement, advocacy, organizational growth, and technology strategy.

The Director of Association Solutions is expected to build trusted relationships throughout the association industry and help position Engagifii as a strategic partner through educational conversations, industry involvement, and peer-to-peer leadership.

This is a highly collaborative, relationship-driven role requiring strong communication skills, organizational discipline, executive presence, and the ability to proactively guide conversations and decision-making processes.

What You Will Do

• Build relationships with association executives and organizational leaders across the country
• Lead strategic discovery conversations focused on operational challenges, organizational goals, and member engagement priorities
• Serve as the primary advisor and relationship owner throughout the evaluation and decision-making process
• Help associations evaluate opportunities to improve operations, communication, advocacy, education, events, membership, and overall organizational effectiveness
• Guide executive-level conversations around organizational strategy, modernization, operational efficiency, and long-term growth
• Build credibility with Executive Directors, CEOs, COOs, membership leaders, government affairs teams, operations staff, and other stakeholders
• Coordinate and manage complex multi-stakeholder conversations and decision-making processes
• Identify champions, decision-makers, influencers, and potential barriers while helping organizations build internal alignment
• Maintain organized follow-up, clear next steps, and consistent communication throughout the engagement process
• Partner closely with internal Solutions Consultants and product experts who lead demonstrations and technical discussions
• Collaborate with marketing, customer success, leadership, and product teams to ensure strong prospect experiences and successful transitions
• Represent Engagifii at industry conferences, events, webinars, and association meetings
• Develop trusted relationships throughout the association industry
• Proactively manage opportunities from initial conversations through final decisions and contract execution
• Maintain accurate pipeline, forecasting, and relationship information within CRM systems
• Contribute thought leadership, industry insights, and strategic perspective to conversations with prospects and customers

This Role Is NOT A Fit If You...

• Prefer highly transactional or high-volume sales environments
• Rely on aggressive or pressure-based selling tactics
• Prefer purely technical or behind-the-scenes work
• Dislike relationship-building, networking, or consultative conversations
• Struggle with organization, follow-through, or managing multiple stakeholders
• Prefer highly repetitive work over strategic conversations and problem-solving
• Are uncomfortable proactively guiding conversations and decisions
• Prefer loosely structured communication without accountability for outcomes
• Do not enjoy collaborating closely with internal teams

Requirements

What Makes Someone Successful In This Role

The most successful people in this role are:

• Understand and deeply appreciate the role of Associations in American policy and democracy
• Naturally relationship-oriented and consultative
• Strong communicators with executive presence
• Comfortable speaking with both executives and operational staff
• Highly organized and proactive
• Credible advisors who build trust quickly
• Skilled at navigating complex organizations and multiple stakeholders
• Curious listeners who ask thoughtful questions
• Comfortable guiding conversations and maintaining momentum
• Collaborative team players who work well across departments
• Professionally persistent without being aggressive
• Strategic thinkers who understand organizational dynamics and change management

Preferred Backgrounds

We strongly encourage candidates with experience in:

• Professional associations
• Trade associations
• Membership organizations
• Nonprofits
• Government affairs organizations
• Chambers of commerce
• Credentialing or professional development organizations
• Association management companies

Examples of prior roles may include:

• Director of Membership
• Director of Operations
• Executive Director
• Association Manager
• Director of Government Affairs
• Member Engagement Leader
• Events or Meetings Director
• Communications Director
• Education or Credentialing Manager
• Client Success or Relationship Management roles serving associations

Qualifications & Experience

• 5+ years of professional experience within associations, nonprofits, membership organizations, consulting, client management, partnerships, or relationship-driven business roles
• Experience working with executive leadership, boards, committees, or complex stakeholder environments
• Strong written and verbal communication skills
• Strong organizational and follow-through skills
• Ability to manage multiple ongoing conversations, priorities, and relationships simultaneously
• Comfort leading strategic and consultative conversations
• Experience influencing organizational decisions or leading operational initiatives is strongly preferred
• Experience with association technology, membership systems, events, advocacy, or organizational operations is strongly preferred

Prior software sales experience is helpful but not required.

Work Environment & Travel

Current work expectations:

• In-office Monday, Wednesday, and Friday in our Atlanta office
• Remote Tuesday and Thursday

Travel up to 25% is expected for conferences, customer meetings, and industry events.

Benefits

Engagifii offers a comprehensive benefits package designed to support your health, wellbeing, and long-term success, including:

• Unlimited Paid Time Off (PTO) and paid company holidays
• 401(k) Retirement Plan with an automatic 3% employer-paid safe harbor contribution (100% vested)
• Medical, Dental, and Vision Insurance with coverage options for employees and eligible dependents
• Employee Assistance Program (EAP) through Optum, offering confidential mental health, legal, financial, and work-life support
• Employer-paid Life and Accidental Death & Dismemberment (AD&D) Insurance
• Short-term and long-term disability coverage options
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Wellbeing, caregiving, and financial wellness resources
• Professional development and training opportunities
• Small, collaborative team culture
• High-impact role with direct influence on customer outcomes and product direction

Why Join Engagifii

• Work with mission-driven organizations making meaningful impact in their industries and communities
• Become a trusted voice within the association industry
• Collaborate with a highly experienced and supportive team
• Combine industry expertise, relationship management, and strategic consulting
• Gain exposure to organizations across multiple industries and states
• Join a growing company with strong long-term opportunity
• Competitive compensation, benefits, flexibility, and professional growth opportunities