Jewelry & Watches, Inventory & Logistics Coordinator bei Freeman's LLC

Description

Company Culture

At Freeman’s we believe that people are enriched and energized when they are surrounded with objects of significance and meaning. Freeman’s is one of the leading and fastest growing fine art auction houses in the U.S. Our values are evident in how we approach the marketplace, providing unmatched service, a focus on excellence, and holding the utmost respect for our clients and the items we steward. As a globally recognized brand, we conduct over 100 auctions each year for everything from contemporary paintings and fine jewelry to French furniture and rare books. With six salerooms in Chicago, Cincinnati, Denver, New York, Palm Beach, and Philadelphia, we stay locally relevant while passionately catering to our global sellers and buyers.

Position Summary

The Inventory and Logistics Coordinator for Jewelry & Watches will oversee the management, storage, and movement of high-value property, supporting the department nationally with operational oversight of inventory control, vault organization, incoming and outgoing shipments, client pick-ups, post-sale returns, previews, exhibitions, repairs, and gemological certifications. This role will also coordinate the department’s travel exhibition calendar in collaboration with the Heads of Department, ensuring smooth execution of events while maintaining safe handling practices and operational efficiency across all locations.

Key Responsibilities

• Oversee inventory management for Jewelry & Watches, including tagging, bagging, lot-dotting, and vault organization in Chicago.
• Serve as Vault Manager, maintain oversight of inventory and storage.
• Ensure safe storage and handling of property across all locations.
• Coordinate incoming and outgoing shipments with regional offices, clients, and consignors, including returns of unsold property and post-sale fulfillment.
• Coordinate shipping for gem certifications and manage local repairs and mounting (in collaboration with Cataloguers).
• Manages and performs Best Practices in packing and shipping while meeting company standards for moving highly valuable jewelry and watches out to clients and team members nationally.
• Manage preview and event logistics in collaboration with Malca Amit and department heads; oversee setup and breakdown of previews across all locations.
• Continuously refine and improve operational processes and standards for the Jewelry & Watches department.
• Ability to work in a fast-paced, high-pressure environment while handling multiple priorities continuously.
• Strong communication skills and ability to be the client liaison for all shipping matters.
• Perform other duties as assigned.

Education & Experience

• Bachelor's degree required; graduate degree preferred, or equivalent experience in the luxury industry.
• Prior experience at a major auction house is strongly preferred.
• Solid knowledge of the jewelry market, with working understanding of gemstones and materials.
• Exceptional organizational, administrative, and teamwork skills.
• Strong professionalism, communication skills, and confident presence.
• Quickly learner and navigate internal systems.
• Proven track record of delivering results.
• Must be able to travel up to 20%.

Skills

• Exceptional organizational, communication, and interpersonal skills.
• Strong client service orientation with professionalism and discretion.
• Detail-oriented with excellent follow-up, multitasking, and time management abilities.
• Proficient in Microsoft Office applications (e.g., Word and Excel).
• Able to thrive in fast-paced environments, work under pressure, and meet strict deadlines.
• Highly motivated and eager to contribute to a dynamic team.

Values

• Excellence – Setting the standard in auction and appraisal services through expertise and meticulous attention to detail.
• Integrity – Upholding honesty and transparency in all client, partner, and colleague interactions.
• Judgment – Applying experience, empathy, and professionalism to every decision.
• Collaboration – Working together to achieve shared goals and exceed expectations.
• Responsiveness – Delivering timely, tailored service to meet each client’s needs.

What We Offer

• 401(k) Retirement Savings Plan with Company Match.
• Comprehensive Health Coverage – Choose from Medical, Prescription Drug, Vision & Dental Plans (PPO & HDHP options available).
• Generous Paid Time Off.
• 11 Paid Holidays – Enjoy 11 company-paid holidays throughout the year.
• Extended Holiday Office Closure.
• Up to 12 Weeks of Fully Paid Parental Leave.
• Company-Paid Short Term Disability Insurance.
• Company-Paid Group Life Insurance.
• Employee Assistance Program (EAP).
• Flexible Spending Accounts (FSA).