Client Account Representative(ASAP) bei Hustle Notice Biz
Hustle Notice Biz · Minneapolis, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Minneapolis
About Iris Comm Lab
Iris Comm Lab is dedicated to delivering impactful communication solutions that bridge technology and human interaction. Our commitment to innovation and customer service excellence drives us to continually improve and adapt, ensuring our clients receive the best possible support.
Job Summary
Job: On site
Location: Minneapolis, MN
Pay Range: $750- $1100 per week
Key Responsibilities
- Serve as the primary liaison between clients and the company to build strong relationships.
- Understand customer needs and provide tailored solutions to address their requirements.
- Manage a portfolio of client accounts, ensuring timely communication and support.
- Assist clients with product inquiries, order processing, and service-related questions.
- Identify upselling and cross-selling opportunities to enhance client account value.
- Collaborate with internal teams to ensure client satisfaction and resolve any issues promptly.
Skills, Knowledge and Expertise
- Bachelor's degree in Business, Marketing, or related field preferred.
- Proven experience in account management or client service roles is highly advantageous.
- Strong communication and interpersonal skills to effectively engage with clients.
- Ability to analyze account data and derive actionable insights for improvement.
- Proficiency in using CRM software and Microsoft Office Suite for reporting and communication.
- Excellent organizational and multitasking skills to handle multiple client accounts simultaneously.
Benefits
- Health Insurance: Comprehensive medical, dental, and vision coverage.
- Retirement Plan: 401(k) with company matching.
- Paid Time Off (PTO): Generous vacation, sick leave, and holiday pay.
- Professional Development: Opportunities for training, workshops, and career advancement.
- Employee Assistance Program (EAP): Access to mental health and wellness resources.