Training Services Coordinator bei Jci

Position: Training Services Coordinator

Location: Manchester, United Kingdom (Hybrid)

What you will do

As the Training Services Coordinator, reporting to the Technical Services and Training Manager, you will support a team of 7 Trainers across EMEA.

How you will do it

• Support and coordinate all training activities for two areas of Fire Suppression (specifically engineered systems and pre-engineered systems)
• Develop, implement, and coordinate internal and external training schedules and programs across Johnson Controls UK.

• Liaise with trainers, managers, and external customers in relation to training needs.
• Consult and coordinate with other Training Service Coordinators in across EMEA to ensure consistency.
• Maintain training rosters, records, and correspondence with participants.

• Manage logistics: venue booking, enrolment, materials, equipment coordination, arrange catering, etc.
• Attend and assist with Training sessions held in the Manchester Training Centre
• Coordinate documentation and certification processes, maintaining audit-ready training records.
• Issue training certificates; create, ship and track Authorisation ID cards.
• Monitor and report on training effectiveness through attendance, feedback, assessments, and compliance tracking.

What we look for

Essential

• Proficient in Microsoft Office suite (Word, Excel, Outlook, etc.)
• Highly organised and methodical in approach with excellent time management
• Excellent verbal and written communication skills in English.
• Professional manner and strong stakeholder management.
• Strong administration skills and attention to detail.
• Experience managing databases and extracting data/creating reports.
• Experience with shipping/tracking/logistics.
• Agenda and diary management experience.

Desirable

• Previous experience in a similar training coordinator role.
• Experience supporting an international region/customer base.
• Understanding of compliance training requirements and record-keeping.

#AVRIL

#LI-Hybrid