Rugged Science builds ruggedized computers for the U.S. military and some of the most innovative industrial companies in the world — and business is growing fast. We are seeking a detail-oriented and proactive Sales Administrator to support our sales team and ensure smooth operations throughout the sales process. The ideal candidate will be highly organized, customer-focused, and skilled at handling administrative tasks that help drive revenue growth and customer satisfaction. This position is designed to grow as the company grows.
Key Responsibilities:
· Sales Support: Assist the sales team with daily operations, including order processing, quote preparation, RMA requests, and client communications.
· CRM Management: Maintain and update customer information and sales records in the CRM system
· Reporting: Generate and analyze sales reports, forecasts, and dashboards to support decision-making.
· Order Management: Process sales orders accurately and ensure timely delivery in coordination with logistics and finance departments.
· Customer Service: Handle customer inquiries, provide product/service information, and resolve administrative issues.
· Documentation: Prepare proposals, contracts, and other sales-related documents as needed.
· Team Coordination: Support the sales team during onsite meetings, events, or campaigns.
Why Join Us:
· Competitive salary and benefits package
· Collaborative and supportive team environment
· Opportunities for professional development and career growth
· Be part of a dynamic company driving innovation and customer success
Qualifications:
· Education: Preferred: associate or bachelor’s degree in business administration, Sales, Marketing, or a related field.
· Experience: 1–3 years in a sales support or administrative role (industry experience preferred).
· Technical Skills:
o Proficiency in MS Office Suite (especially Excel and Outlook)
o Experience with CRM systems (HubSpot)
o Familiarity with ERP systems is a plus
· Soft Skills:
o Strong organizational and multitasking abilities
o Excellent written and verbal communication skills
o Attention to detail and accuracy
o Team player with a proactive attitude
