IN_Senior Associate_Service Now Developer_GCC_Advisory_Bangalore bei PwC

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

SAP

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.

In product management, you will be the general manager of commercial and internal products. You will sit at the intersection of the business, user experience, and the technologies that solve our customer and end-user problems; confirming they meet market demands and drive business growth. You will design, develop and manage activities for a specific product or group of products from product definition and planning through production, release, and end of life. Your involvement will last throughout all stages of a product’s lifecycle including modifications, upgrades, maintenance of the product or product line. For commercial products, it also includes commercialization, go-to-market planning, sales, and other key business support activities.

*Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Job Description & Summary: We are looking for a seasoned ServiceNow Developer

Responsibilities:

● Extensive hands-on experience in configuration and implementation of at least Two ServiceNow module (CSM, ITSM, HR Service Delivery, ITOM, GRC, or APP Engine) ● Deep technical understanding of ServiceNow core platform capabilities ● Able to understand complex customer requirements and design effective solutions for the same ● Hands on experience with third party & web services integration (SOAP and REST) ● Strong technical skills on web technologies (JAVA Script, XML, HTML, AJAX, CSS, HTTP) ● Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions ● ServiceNow Experience should include scripting in ServiceNow, tool configuration, design work, technical configuration and deployment ● Understanding of ITIL framework ● Experienced to work in Agile software development environments ● Very good communication & presentation skills, proactive mindset and capacity to learn and work independently ServiceNow CSA Certification is mandatory

Mandatory skill sets:

· Interact with external customers and development of robust and performant solutions · Create solutions keeping architecture & best practice principles in mind for new business requirements · Focus on delivering the solution as configurable and provide alternate solutions wherever possible

Preferred skill sets:

· Experience of rolling out-out standard mobile applications available on ServiceNow · Experience on implementing chatbots and AI · Knowledge of DevOps & automated testing · Service Portal development in ServiceNow · Experience in working on public clouds – AWS, Azure, GCP etc · Experience in Product evaluation · Integration experience with infrastructure monitoring solutions · Exposure in defining UX · ITIL & ServiceNow certified

Years of experience required: 4+

Education qualification:

B.E/B.Tech

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor of Engineering

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Java

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Modeling, Communication, Competitive Analysis, Creativity, Customer Needs Analysis, Customer Relationship Management, Customer Satisfaction, Digitization, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Learning Agility, Marketing Management, Market Research, Market Trends, Operationalization, Optimism {+ 17 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

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