Service Supervisor- Main Facility bei Orange EV

Join Orange EV, a fast-growing manufacturer of electric vehicles that are better for the earth, people, and the bottom line. Make a difference in the world as part of a company leading the electric vehicle revolution. 

Position Summary

We are searching for a technically minded professional with administrative and supervisor capabilities to join the Service Team. This position reports directly to the Eastern Region Field Service Manager.  The person in this role would assume the functions below and other items as the company and position advance.

Position Responsibilities

• Supervisory Role
  • Build Relationships with all Technicians and internal customers
  • Lead new Technician Hiring
  • Perform annual reviews and performance coaching
  • Manage regional service budget
  • Review Technician Expenses and PTO
• Daily Work Scheduling and Reporting 
  • Manage Open Tickets
  • Dispatch and schedule Technician work
  • Review and input the Closed Ticket information
• Parts and Inventory
  • Assist Technicians with parts identification and sourcing 
  • Request Estimates and Invoices
  • Organize quarterly field inventory 
• Technical Support
  • Provide Technical support
• Customer Interface
  • Ensure the needs of all internal customers (Sales, Rental, Demo, Engineering) are appropriately prioritized and met
  • Work with the Quality team on new and used truck standards
  • Engage with the Engineering and Regulations team on new recalls, campaigns, and software to ensure truck compliance. 
• Service Leadership Team
  • Participate in both Technical and Non-Technical Service Leadership meetings

Position Qualifications

Orange EV is an Equal Opportunity Employer and seeks diversity in candidates for employment. 

EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity