HUMAN RESOURCES - Office Assistant I bei City of Lufkin

DESCRIPTION

The HR Office Assistant I is responsible for supporting the administrative functions of the Human Resources department, contributing to the overall efficiency and effectiveness of Human Resources operations. Daily duties include greeting and directing Atrium visitors, answering and routing phone calls. By providing exceptional customer service and administrative support, they help ensure a positive experience for internal and external customers.

QUALIFICATIONS

• High school diploma or GED equivalent is required.
• Additional college coursework in Human Resources or related fields is desirable.
• A minimum of 2 (two) years' experience in an office or customer service professional role is required.
• Previous experience in human resources preferred.
• Must possess a valid Driver's License at time of placement.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of and proficiency in Microsoft Office applications (Word, Excel, Outlook) and basic computer skills.
• Knowledge of and ability to use office machines such as a multi-line phone system, fax machine, copier, and scanner.
• Skills in excellent interpersonal, written, and verbal communication, with the ability to interact professionally with staff and visitors.
• Skills in excellent customer service.
• Ability to work independently and as a team.
• Ability to maintain strong organizational skills and attention to detail.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Ability to handle sensitive and confidential information with discretion.
• Ability to sit for extended periods and perform computer-based work. Occasional lifting of up to 20 pounds may be required for file storage and office supplies.

MAJOR DUTIES

• Assist with general office tasks such as answering phones, sending faxes, responding to emails, and handling mail correspondence. This will be performed from the Atrium Receptionist area and within the Human Resources office as scheduled by Human Resources Management.
• To greet and assist Atrium visitors with inquiries, complaints, and requests in a courteous and professional manner.
• Direct incoming calls to the appropriate departments.
• Maintain accurate records and databases, including filing documents and organizing paperwork.
• Assist with scheduling appointments, meetings, and events for Human Resources staff and management.
• Greeting visitors and providing information about Human Resources functions, taking in paperwork, and checking IDs as needed.
• Assist with basic accounting tasks as needed.
• Enter data into computer systems, spreadsheets, and databases accurately and efficiently.
• Generate reports, prepare documents, and assist with data analysis as directed by Human Resources management.
• Assist with inventory management, including ordering office supplies and maintaining adequate stock levels. Proactively search for new ways to organize.
• Other duties as assigned.

This position is an essential service position and will require providing services during emergency situations.

Visit our website www.cityoflufkin.com or contact the Human Resources Department at Lufkin City Hall, 300 E. Shepherd Ave., Suite 226, Lufkin, TX 75901, Phone 936-633-0228.