IT Support Help Desk Level 1 bei S&H Systems

A IT Support Help Desk will perform IT helpdesk and support functions in a Windows based engineering firm in a primary customer facing role.

• Proficiency in installing, configuring, and repairing various hardware and software
• Working Knowledge of Microsoft Windows, Exposure to Linux
• Understanding of basic networking, including troubleshooting

Minimum Requirements:

• 2+ years Technical Help desk or Technical customer service role.
• Certifications not required, but are prefered.

Education: 

• Associates Degree in a technical degree -Bachelors Prefered

Preferred Qualifications:

• Systems Admin exp – Windows and Linux. AD, Exchange

Skills & Knowledge:

• Customer Service Skills, organizationals skills, Time management
• Ability to self manage and adapt skillsets to meet changes in technology.