IT Support Help Desk Level 1 at S&H Systems
S&H Systems · Jonesboro, United States Of America · Onsite
- Professional
- Office in Jonesboro
Overview:
A IT Support Help Desk will perform IT helpdesk and support functions in a Windows based engineering firm in a primary customer facing role.
Responsibilities:- Proficiency in installing, configuring, and repairing various hardware and software
- Working Knowledge of Microsoft Windows, Exposure to Linux
- Understanding of basic networking, including troubleshooting
Minimum Requirements:
- 2+ years Technical Help desk or Technical customer service role.
- Certifications not required, but are prefered.
Education:
- Associates Degree in a technical degree -Bachelors Prefered
Preferred Qualifications:
- Systems Admin exp – Windows and Linux. AD, Exchange
Skills & Knowledge:
- Customer Service Skills, organizationals skills, Time management
- Ability to self manage and adapt skillsets to meet changes in technology.
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