Salesforce Administrator bei Granite Telecommunications, LLC

Summary of Position:

We are currently seeking to hire a seasoned Salesforce Administrator who wants to be part of a dynamic Salesforce Support team. Our Salesforce team seeks to improve the current instance by designing and building out new features as well as supporting production issues. Both efforts must be supported by leveraging Salesforce’s declarative and programmatic solutions.

The ideal candidate has a strong background in declarative development as an Admin and has added to their knowledge with basic code-based experience.

This candidate also likes to work collaboratively with users and other team members to gather requirements, propose solutions and hand-off completed projects, as well as work independently to research options, create content, and conduct thorough testing.

Duties and Responsibilities:

• Administer and support Salesforce including user setups, profile and role management, custom fields, validation rules, page layouts, advanced flows, workflow/process builders, and custom
• Document and develop project plans, requirements, and any other required technical documentation for projects and initiatives of various sizes that involve
• Work cross-functionally with various business teams and other
• Track and appropriately communicate expectations
• Support and manage existing integrations, as well as support new line of business integrations, including third party systems and connected
• Define, model, build, and test new, modified, and custom-built functionality, workflows,
• Other duties as

Required Qualifications:

• 2+ years experience as a Salesforce Administrator
• Proficient in Service and Sales Lightning Cloud
• Strong understanding of relational databases and data integration tools; capable of using ETL tools, Data Loader, and manipulating data for load in
• Experienced working in hyper-growth and heavy acquisition type organizations strongly
• Experience with CPQ, Field Service, Service Cloud and Case Management a
• Prior experience in the design/development/implementation of CRM
• Strong interpersonal and presentation skills; strong written and verbal communication

Preferred Qualifications:

• Salesforce Administrator Certificate
• Communications Industry experience
• Strong Analytical Capabilities – Data Driven decision making with strong results